Assistant Residential Manager 3- Department 382

Bridgewell; Topsfield (MA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Health benefits (medical, dental, vision)

Generous paid time off

Collaborative work environment

Professional development opportunities

Additional compensation for on-call rotations

Job summary

Bridgewell is seeking an Assistant Residential Manager 3 to oversee the daily operation of a residential home for individuals with disabilities in Topsfield, Massachusetts. This role involves providing direct care support, ensuring service standards, and leading staff. The ideal candidate will have a high school diploma or GED, DSP Certification preferred, and at least one year of relevant experience. Benefits include excellent health care, generous paid time off, and opportunities for professional development.

Qualifications

• 1 year of experience working with people with developmental or psychiatric disabilities.
• Experience with significant behavioral or medical concerns is required.
• Ability to lead staff or act as a shift leader.

Responsibilities

• Oversee daily operations of a residential home or day program.
• Ensure performance standards are upheld by staff.
• Maintain services and documentation as per regulatory standards.
• Build and maintain positive relationships with stakeholders.
• Ensure the medical, clinical, and financial needs of individuals are met.

Skills

Communication skills

Organizational skills

Problem-solving skills

Relationship building

Education

High school diploma or GED

DSP Certification, Associate or Bachelor's degree in a related field

Tools

Microsoft products

Job description

The Assistant Residential Manager 3 will oversee the daily operation of a residential home or day program for individuals with disabilities. They will provide direct care support as needed and additional coordination of program duties as requested. Individuals in Level 3 programs may require moderate to considerable physical assistance or accommodation. Specialized training will enhance supervision or interventions to address multiple disabilities, including behavioral support or enhanced medical care. Staff will develop, implement, and supervise training, case management requirements of individuals, and participation in general duties.

Schedule

Sunday 3:00pm‑11:00pm and Monday‑Thursday 2:00pm‑10:00pm (40 hours per week)

Essential Duties and Responsibilities

1. Lead staff to ensure that performance standards are upheld and that all individuals are working following agency requirements, mission, goals, and principles.
2. Provide leadership to all staff by creating a positive work climate and a cohesive team environment. Communicate with on‑call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns, or general needs of the program in the absence of an on‑site manager.
3. Ensure that services and documentation are maintained according to DDS, DMH, MassHealth, HUD, DPH, CARF, and all applicable regulatory standards as well as Bridgewell's policies and procedures.
4. Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.
5. Oversee all medical, clinical, and financial needs of the individuals by identifying needs and securing appropriate services as needed.
6. Transport individuals as needed to and from medical, recreational, and other activities outside the program.
7. Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
8. Monitor petty cash and maintain spending within allowed budgetary limits.
9. Provide interim coverage during PD absence as directed by and with the support of the Residential Supervisor or any other interim member of program management assigned to the facility.
10. Maintain core training certifications including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
11. Other duties as assigned.

Required Education and Experience

1. Must have a high school diploma or GED.
2. DSP Certification, Associate or Bachelor's degree in a related field preferred.
3. Minimum of one year of experience working with people with developmental or psychiatric disabilities. Experience with individuals who may have significant behavioral or medical concerns is required.
4. Demonstrated ability to lead staff or act as shift leader, coordinate documentation flow as required, and interface with management or nursing staff as required.

Required Skills and Knowledge

1. Demonstrated ability to develop and foster positive relationships.
2. Excellent written and oral communication skills so that the writing of required documents is clear and articulate.
3. Excellent organizational and problem‑solving skills.
4. Valid driver's license and one year of driving experience.
5. Computer literacy includes proficiently using Microsoft products and web‑based applications supported by the agency.

Physical Demands

1. While performing the duties of this job, the employee is frequently required to climb stairs.
2. Must be able to lift up to 50 pounds.
3. The employee must be able to drive a vehicle and regularly meet the driving record requirements of the agency.
4. Must have a normal range of eyesight with or without corrective lenses.
5. Must have a normal range of hearing with or without corrective equipment.

Bridgewell offers

• Excellent health benefits‑medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on‑call rotations
• Opportunities for professional development and growth

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The pay range listed for this position is the hourly rate range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, or other applicable factors permissible by law.