Assistant Registrar, Academic Records

Drexel University; Philadelphia (Philadelphia County); Hybrid; USD 54,000 - 82,000; Full time

Job summary

An established leader in experiential education is seeking an Assistant Registrar to manage academic records and enhance student services. This role involves overseeing grading processes, ensuring data integrity, and developing solutions to improve operational efficiency. The ideal candidate will have a strong background in student services, excellent problem-solving skills, and the ability to work collaboratively within a dynamic academic environment. Join a forward-thinking institution that values civic engagement and inclusivity, and be part of a team dedicated to supporting student success and academic excellence.

Benefits

Generous vacation and paid time off

403(b) Retirement Plan match

Remote and flexible work options

Free tuition for employees and dependents

Domestic partner and fertility assistance

Wellness program

Qualifications

• Minimum 3 years of experience in Registrar Office or Student Services.
• Strong analytical and problem-solving skills required.

Responsibilities

• Manage grading and academic records processes.
• Develop business solutions for the Academic Records Team.

Skills

Analytical Skills

Problem-Solving Skills

Organizational Skills

Planning Skills

Education

Associate's Degree

Bachelor's Degree

Tools

Office 365

Job description

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Assistant Registrar, Academic Records

Apply now Job no: 504478
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: Drexel University, Enrollment Management and Student Success

Job Summary

Reporting to the Associate Registrar of the Office of the University Registrar (OUR), the Assistant Registrar is a manager of student services and processes of all academic records for the Academic Records Team including enrollment/degree verification, transcripts, and student record updates.

Essential Functions

• Manages all processes related to grading and academic records, including grading, transcripts and certifications generation, and academic probation processing, etc.
• Helps develop business processes and solutions with respect to academic records to eliminate errors and redundancies with all processes.
• Develops and implements business solutions for the Academic Records Team.
• Ensures the data integrity in systems and scrutinizes business practices related to academic records.
• Provides training on Academic Records and University policy issues to other areas at the University via the onboarding training process.
• Provides student service to all administrative areas related to OUR processes and student related requests.
• Assists with academic record issues related to the Undergraduate and Graduate Academic Advising, SCDC, Graduate College and School of Law.
• Assists with the management of Academic Standing and End of Term processes.
• Assists the Associate Registrar with management of degree emails, degree clearance and graduation related activities.
• Assists with troubleshooting and communications of academic record issues with Registrar Office constituents.
• Attends meetings with all administrative units when necessary to represent the academic record team.
• Manages the Academic Records email account for Office of the University Registrar.
• Assists with subpoenas for academic records from the Office of General Counsel.
• Follows the operations calendar for the Office of the University Registrar.
• Provides support for the Office of the Provost and Financial Aid for adherence to policies and procedures laid forth by FERPA, AACRAO and the Department of Education.
• Works as part of the management team for Drexel Central and OUR, to develop, manage and plan for the Office of the University Registrar.
• Assists Senior Associate Registrars for Academic Records with all management and planning activities for OUR.
• Represents the University Registrar as needed with other units in the University (Drexel Central, Bursar and Financial Aid) to assist with all students related academic record inquiries.
• Performs other duties as assigned.

Required Qualifications

• Minimum of Associate's Degree or the equivalent combination of education and work experience.
• Minimum of 3 years of experience working in a Registrar Office, Student Services and/or related experience working in the education sector.
• Strong analytical and problem-solving skills.
• Experience using report-generation tools, such as Office 365.
• Excellent organizational and planning skills.

Preferred Qualifications

• Bachelor's Degree.
• Familiarity with FERPA guidelines.
• Ability to work independently or collaboratively.
• Demonstrated interpersonal skills.
• Ability to be a self-starter and take own initiative.
• Experience producing operational documentation.
• Experience training colleagues on internal operations and processes.

Location

• University City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade K. Compensation for this grade ranges from $54,630 - $81,940 per year. Please note that the offered rate for this position typically aligns closer to the minimum of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

#LI-Hybrid

Advertised: Feb 4 2025 Eastern Standard Time
Applications close: Feb 9 2025 Eastern Standard Time

Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.

Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.

Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.

Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.