Assistant Registrar School of Graduate and Professional Studies

Dixonandjohnston; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Registrar for the School of Graduate and Professional Studies. This role is pivotal in managing academic records, ensuring compliance with academic policies, and providing exceptional service to students and faculty. The ideal candidate will have a strong educational background, excellent organizational skills, and a commitment to confidentiality. This position not only supports graduation processes but also plays a key role in enhancing the overall student experience. Join a diverse and inclusive environment dedicated to fostering growth and leadership in the academic community.

Qualifications

• 1-3 years of higher education experience required.
• Experience in registrar's office preferred.

Responsibilities

• Provide customer service regarding academic regulations and procedures.
• Assist students and faculty with inquiries related to academic topics.
• Maintain the integrity of graduate student academic records.

Skills

Computer literacy

Customer service

Organization skills

Confidentiality

Project implementation

Knowledge of student records regulations

Interpersonal skills

Education

Bachelor’s Degree

Master’s Degree

Tools

Electronic student information systems

Job description

Assistant Registrar School of Graduate and Professional Studies

Join to apply for the Assistant Registrar School of Graduate and Professional Studies role at Dixon & Johnston Law Office.

Position Summary:

The Assistant Registrar for the School of Graduate and Professional Studies administers, processes, and provides services related to academic records, registration and class schedule, enforcement of academic policy, etc. The Assistant Registrar modifies, updates, and interprets student information in the student information system, applies academic policy to a variety of situations, and resolves reported errors in academic records. On behalf of graduate students, the Assistant Registrar works closely with program directors and advisors to administer the processes for credential certification and graduation. Additionally, the position supports curriculum management, the academic advisement, and registration processes by providing assistance to students and faculty. The Assistant Registrar assists with end-of-semester processes that ensure accurate and timely updating of students’ academic record. This position is responsible for enrollment and completion reporting to the National Student Clearinghouse. This position coordinates the School of Graduate and Professional Studies commencement responsibilities that are assigned to the Registrar’s Office.

Minimum Requirements:

Education Required: Bachelor’s Degree required.

Education Preferred: Master’s Degree.

Experience Required: 1-3 years of higher education experience required.

Experience Preferred: 3 years of registrar’s office experience preferred.

Skills, Characteristics Required For Position:

• Adept in computer literacy with knowledge of and experience with electronic student information systems and website management.
• Commitment to excellent student (customer) service.
• Demonstrate a proven ability to balance multiple important priorities while showcasing excellent organization and meticulous attention to detail.
• Discern and carry out administrative and procedural decisions and judgments on sensitive, confidential issues.
• Experience in project implementation with advanced skills in project prioritization, planning, and organization.
• Knowledgeable of the policies, regulations, and laws regarding student records.
• Maintain a high level of confidentiality and effectively apply FERPA regulations, Red Flags and related compliance issues.
• Superior interpersonal and communication skills (written and oral) and the ability to work cooperatively and effectively with a wide range of constituencies in a diverse community.

Essential Duties:

• Provide effective customer service through the understanding and application of pertinent academic regulations, rules, laws, policies, and procedures related to registrar functions.
• Provide verbal and written assistance and general support for students, parents, faculty and alumni on inquiries related to a variety of topics (e.g. transcripts, curriculum, academic policy, etc.).
• Conduct credential conferral process to support the graduate and professional studies students from credential application through award upon completion of all credential requirements.
• Oversee the credential application process for the School of Graduate and Professional Studies by initiating the online graduation application, monitoring the receipt of all eligible applications, and reviewing applications for accuracy and completion of credential requirements.
• Communicate required graduation and commencement information to all graduating students.
• Assist with process related to student attendance at the Graduate Commencement Ceremony, such as tickets, regalia, etc.
• Maintain the integrity of graduate student academic records by understanding information contained in various Student Information System modules and reports; correct or update student information in compliance with academic and federal regulations.

Application Information:

To apply for the position, please click the Apply for this Job link. Required documents include a Cover Letter/Letter of Interest and a Resume.

Diversity: Messiah University’s commitment to diversity and inclusive excellence draws inspiration from its mission to educate men and women toward maturity of intellect, character, and Christian faith in preparation for lives of service, leadership, and reconciliation in church and society.