ASSISTANT REGIONAL DIRECTOR

Supportive Concepts For Families; Lebanon (Lebanon County); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

DailyPay – Access Your Earned Wages

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Supportive Concepts for Families in Lebanon, PA is seeking an experienced Assistant Regional Director to lead residential services, develop teams, ensure quality care, and help individuals achieve their goals.

This leadership role offers opportunities for growth, mentorship, and meaningful impact across multiple sites while ensuring regulatory compliance and program success. Hybrid work with site visits supports a flexible, mission-driven environment.

Qualifications

• Seven+ years of experience providing residential or supportive services to adults with intellectual or developmental disabilities, and/or mental health disorders.
• One to two years of supervisory/management experience preferred.
• Valid driver's license with reliable driving record; background clearances required.

Responsibilities

• Supervise Program Coordinators, Assistant Program Coordinators, Direct Support Professionals, and other staff.
• Oversee multiple residential programs to ensure quality services and regulatory compliance.
• Participate in intake assessments and help maintain occupancy goals.
• Coordinate Individual Habilitation Plans (IHPs) and treatment plans.
• Provide case management and direct support as needed.
• Monitor compliance with agency, state, and federal regulations.
• Conduct staff interviews, training, mentoring, and performance evaluations.
• Ensure timely completion of documentation and consumer records.
• Monitor utilization, billing, and contract targets; implement corrective actions.
• Promote team building and staff morale.
• Liaise with families, funding sources, and community partners.
• Ensure consumer health, safety, and well-being in all settings.

Skills

Leadership

Supervisor Experience

Communication

Regulatory Knowledge

Program Coordination

Team Building

Education

Bachelor's degree in related field

Master's degree in Rehabilitation/ Mental Health/ Human Services or related field

Job description

Make a Difference Every Day Assistant Regional Director

Lebanon, PA

Looking for More Than Just a Job?

At Supportive Concepts for Families (SCFF), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking an experienced and compassionate leader who is ready to make a lasting impact on the lives of individuals with intellectual and developmental disabilities. As an Assistant Regional Director, you'll help lead residential services, develop teams, ensure quality care, and support individuals in achieving their goals. This is an opportunity to build a rewarding career while helping others live their best lives.

About Supportive Concepts for Families

Supportive Concepts for Families provides residential and community-based services that empower individuals with intellectual and developmental disabilities to live with dignity, independence, and choice. Our dedicated team works every day to provide high-quality supports that strengthen communities and improve lives.

Why Join Our Team? Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Leadership Development Opportunities
• Ongoing Professional Training
• Career Advancement Opportunities
• Mentorship and Coaching Experience
• Opportunities to Influence Program Growth and Quality

Meaningful Work That Matters

• Lead Teams That Change Lives
• Support Individuals and Families
• Promote Independence and Inclusion
• Develop Future Leaders
• Join a Mission-Driven Organization

What You'll Do

• Supervise Program Coordinators, Assistant Program Coordinators, Direct Support Professionals, and other assigned personnel.
• Oversee multiple residential programs to ensure quality services, regulatory compliance, and achievement of program goals.
• Participate in intake assessments and help maintain program occupancy goals.
• Coordinate Individual Habilitation Plans (IHPs), treatment plans, assessments, and related services.
• Provide case management services and direct support as needed.
• Monitor program compliance with agency, state, and federal regulations.
• Conduct staff interviews, training, mentoring, supervision, and performance evaluations.
• Ensure timely completion of documentation, reports, treatment plans, incident reports, and consumer records.
• Monitor utilization, billing, and contractual targets while implementing corrective action plans when necessary.
• Promote team building, professional development, and positive staff morale.
• Serve as a liaison with families, funding sources, outside agencies, and community partners.
• Ensure consumer health, safety, and well-being within residential and community settings.

Who We're Looking For

• Compassionate
• Dependable
• Professional
• Team-Oriented
• Organized and Detail-Focused
• Strong Communicator
• Effective Leader and Mentor
• Committed to Supporting Individuals with Disabilities

Qualifications Required

• Minimum seven (7) years of experience providing residential or supportive services to adults with intellectual disabilities, developmental disabilities, and/or mental health disorders
• Minimum one (1) to two (2) years of supervisory or management experience
• Valid driver's license with acceptable driving record
• Successful completion of required background clearances
• Excellent judgment, organizational, problem-solving, and time management skills
• Strong verbal and written communication skills

Preferred

• Master's Degree in Rehabilitation, Mental Health, Human Services, or a related field
• Experience developing and overseeing Individual Habilitation Plans (IHPs)
• Knowledge of intellectual disability services, community resources, and residential regulations
• Experience leading staff training and professional development initiatives

Schedule

• Full-Time, Exempt
• Hybrid schedule with a combination of office work and site visits
• Flexible hours to meet consumer and organizational needs
• Local and regional travel required

Physical Requirements

• Ability to sit, stand, walk, bend, stoop, reach, and climb stairs
• Ability to drive to multiple program locations
• Ability to lift up to 50 pounds or more
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Supportive Concepts for Families (SCFF) is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.