Assistant Rail Operations Manager — Safety & Coordination

WMATA; Alexandria (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

WMATA is seeking an Assistant Operations Manager, MICC to support safe and efficient rail operations 24/7/365 by supervising Rail Traffic Controllers and coordinating daily train movements, maintenance, communications, and service performance. The role works closely with the Maintenance and Communications Managers to ensure cohesive operations and executes decisions from the Operations Manager (RAIL 1).

The incumbent fosters collaboration and a shared safety-focused culture across MICC

Responsibilities

• Incident Response Coordination: May serve as RAIL 2, directing and coordinating the Maintenance and Information functions of the ROCC to execute decisions made by the Operations Manager serving as RAIL 1.
• Operational: Supports the Operations Manager serving as RAIL 1 to directs the Rail Traffic, Maintenance, and Information functions of the ROCC to ensure that staff adhere to procedures and policies, prioritizing safety.
• Culture Leader: Coaches and mentors the Rail Traffic Controllers. Dedicates time to developing the technical and managerial talent of the Rail Traffic Controllers.
• Strategic Leader: Acts as a strategic partner to ROCC senior leadership. Assists in developing, implementing and modifying rail operating procedures and techniques to ensure that operations are conducted efficiently, safely, and in alignment with accepted transit practices and guidelines.

Job description

WMATA is seeking an Assistant Operations Manager, MICC to support safe and efficient rail operations 24/7/365 by supervising Rail Traffic Controllers and coordinating daily train movements, maintenance, communications, and service performance. The role works closely with the Maintenance and Communications Managers to ensure cohesive operations and executes decisions from the Operations Manager (RAIL 1).

The incumbent fosters collaboration and a shared safety-focused culture across MICC