Assistant Quality Manager

RubberMill, Inc.; Liberty (NC); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Long-term disability insurance

Job summary

RubberMill, Inc. seeks an Assistant QA Manager to support quality systems, inspections, documentation, and customer/vendor quality communications in a manufacturing environment.

This role collaborates with production, sales, purchasing, vendors, and customers to ensure products meet requirements and internal standards. The position offers a growth path toward Quality Control Manager responsibilities over 3–5 years, based on performance and business needs, with emphasis on ISO 9001:2015 and PPAP

Qualifications

• Bachelor's degree required in business, manufacturing, quality, or related field.
• Minimum 2+ years experience in quality assurance or manufacturing.
• Strong attention to detail and accuracy.
• Effective written and verbal communication; able to manage multiple priorities.

Responsibilities

• Coordinate quality control projects and verify completion.
• Assist with customer quality issues, NCRs/SCARs and follow-up.
• Prepare and maintain compliance documentation (CoC, material certifications).
• Support ISO 9001:2015 audit prep and recordkeeping.
• Provide quality training and cross-functional support.

Skills

Attention to detail

Communication

Time management

Cross-functional collaboration

Education

Bachelor’s degree in Business/Manufacturing/Quality

Tools

Microsoft Office

ERP systems

Quality Management Systems

Job description

RubberMill is a custom manufacturer specializing in converting rubber, foam, and nonwoven materials into custom components for a variety of industrial and commercial applications. We are a small, team-oriented manufacturing company where quality, responsiveness, and practical problem-solving are central to how we serve our customers.

Our quality team plays an important role in supporting production, customer satisfaction, compliance requirements, and continuous improvement. This position offers the opportunity to gain broad exposure to manufacturing quality systems, customer and vendor quality communication, inspection processes, ISO documentation, and cross-functional problem solving in a hands-on environment.

POSITION OVERVIEW

The Assistant QA Manager will support the Quality Manager in maintaining and improving the company’s quality systems, inspection processes, documentation, and customer/vendor quality communications. This role is designed for a detail-oriented, organized individual who is interested in developing into a future quality leadership position in a manufacturing environment.

This position will work closely with production, sales, purchasing, vendors, and customers to help ensure products meet customer requirements, internal standards, and applicable regulatory or compliance requirements. The role is intended to provide a growth path toward future Quality Control Manager responsibility over approximately 3–5 years, based on performance, business needs, and demonstrated readiness.

KEY RESPONSIBILITIES

Quality Control & Project Support

• Coordinate and help prioritize quality control projects, including task assignment, follow-up, and verification of completion.
• Support daily inspection activities and help ensure inspection results are properly documented.
• Participate in material and part disposition decisions by gathering information, reviewing requirements, and coordinating with appropriate team members.

Customer & Vendor Quality Support

• Assist with customer quality issues, including NCRs, SCARs, scorecards, report cards, and follow-up documentation.
• Coordinate customer and vendor returns/RMAs, including communication, documentation, and internal follow-up.
• Serve as a quality point of contact for routine communications with customers, vendors, and internal departments.

Documentation & Compliance

• Prepare, review, and maintain Certificates of Compliance/Conformance and Material Certifications.
• Help improve and standardize quality documentation templates, forms, and records.
• Support ISO 9001:2015 audit preparation, documentation review, and follow-up activities.
• Assist with environmental compliance documentation and related recordkeeping.
• Support UL submissions, inspections, and related documentation requirements.

Technical & Analytical Support

• Perform basic part area, weight, volume, and material usage calculations to support quality, estimating, and production decisions.
• Prepare, review, and organize Production Part Approval Process documentation, including required forms, test data, dimensional results, and supporting evidence.
• Coordinate PPAP submission activities with customers, vendors, and internal teams to help ensure timely and accurate completion.
• Provide quality control training and day-to-day assistance to team members as needed.
• Support tooling, die, and sampling decisions for new or revised parts.

QUALIFICATIONS

Education

• Bachelor’s degree required; degree in business, manufacturing, quality, or a related field preferred.

Experience

• Two or more years of experience in quality assurance, manufacturing, customer quality, documentation control, or a related field preferred.
• Strong attention to detail and commitment to accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and follow through on open items.
• Strong organizational and documentation skills.
• Comfortable working with customers, vendors, and cross-functional internal teams.
• Ability to read and interpret customer requirements, specifications, drawings, and quality documents.
• Familiarity with ISO 9001, PPAP, corrective action processes, or manufacturing quality systems preferred.
• Proficiency with Microsoft Office; experience with ERP or quality management systems preferred.

COMPENSATION

Expected salary range: $55,000–$62,000 annually, depending on experience, qualifications, and demonstrated fit for the role.

EMPLOYMENT SCHEDULE & BENEFITS

This position follows the plant operating schedule and will generally work Monday through Thursday, 6:00 a.m. to 4:30 p.m., when the plant is operating.

• Paid employee health insurance
• Paid long-term disability insurance for the employee