Assistant Property Readiness Coordinator (Entry Level)

Real Property Management Pros; Fairfax (VA); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Overtime pay

Hybrid work

Paid holidays

Mileage reimbursement

Professional growth

Job summary

Real Property Management Pros is hiring a field operations coordinator in Northern Virginia. You will manage move-ins and move-outs, coordinate Make-Ready projects, and work closely with Leasing Agents to keep properties ready for new residents.

The role emphasizes resident satisfaction, proactive communication with investors, and precise record-keeping across software platforms. A hands-on, locally based professional with strong organizational skills will thrive here.

Qualifications

• Customer-facing or project coordination experience preferred.
• Valid driver’s license and reliable transportation for on-site visits.
• Ability to pass background checks per local regulations.

Responsibilities

• Oversee Move-Ins & Move-Outs and coordinate Make-Ready projects.
• Schedule and conduct property evaluations to ensure positive resident first impressions.
• Document property conditions and coordinate follow-up as needed.
• Organize repairs, cleanings, and services between turnovers.
• Communicate with vendors, contractors, and internal teams to prep homes for new residents.
• Maintain detailed records in our software systems and ensure compliance.

Skills

Customer-focused

Detail-oriented

Organized

Clear communicator

Tech-savvy

Locally based

Interest in real estate

Education

High school diploma (or equivalent)

College degree preferred

Job description

Location

Northern Virginia (local candidates only)

Why Join Real Property Management Pros?

• Hands‑On Training: Whether you’re a recent grad or pivoting careers, we’ll teach you the ins and outs of single‑family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
• Local Expertise, National Support: We’re a locally owned franchise of North America’s largest residential property management organization, giving you the best of both worlds—personalized mentorship backed by national resources.
• Positive Resident Experience: We’re on a mission to elevate our NPS (Net Promoter Score) by delivering a first‑class experience to every Resident. Your role is key in ensuring our Residents love their new homes and feel supported throughout their rental journey.
• Collaborative Environment: You’ll join a team that values communication, teamwork, and proactive problem‑solving—so you’ll always have support at your fingertips.

What You’ll Do

• Oversee Move-Ins & Move-Outs
• Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
• Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.
• Coordinate Make-Ready Projects
• Organize repairs, cleanings, and other services between Resident turnovers.
• Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.
• Champion Resident Satisfaction
• Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.
• Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.
• Collaborate with the Leasing Team
• Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.
• Provide concierge‑level service by educating Investors on property statuses and potential upgrades.
• Maintain Detailed Records
• Accurately document all interactions and property details in our software systems.
• Keep digital and physical records updated for compliance and accountability.

Who You Are

• Customer‑Focused: You genuinely enjoy helping people and understand the importance of creating positive experiences for Residents.
• Detail‑Oriented: You notice the small things that make a big difference in property condition evaluations and make‑ready processes.
• Organized & Flexible: You can juggle multiple tasks, re‑prioritize as needed, and keep projects running on time.
• A Clear Communicator: You can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing.
• Tech‑Savvy: Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates.
• Locally Based: You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.
• Interest in Real Estate: Whether you’re exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you’re eager to learn about single‑family property management.

Qualifications

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer‑facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on‑site visits.
• Ability to pass background checks in accordance with local regulations.

Compensation & Benefits

• Hourly Rate: $18–$25/hr (commensurate with experience)
• Performance Bonuses: Potential additional earnings based on team and NPS performance (not guaranteed).
• Work Structure:
• Full‑Time, 40 hours/week + occasional overtime (paid at 1.5x)
• Hybrid approach: field work, remote tasks, and regular office collaboration
• Initial training 3 days/week in our Gainesville, VA headquarters; 2 days/week in our Alexandria office
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure
• Mileage Reimbursement: For field visits and errands
• Professional Growth: We value internal promotions—learn single‑family property management from the ground up and chart a path to higher‑level roles.

Ready to Make an Impact?

If you’re looking for a dynamic, collaborative role where you can deliver a first‑class experience to Residents and help properties shine, we can’t wait to see what you’ll bring to our team.