Assistant Property Manager | The Lyric

Pillar Properties; Seattle (WA); On-site; USD 3,547,000 - 4,612,000; Full time

Benefits offered by this job

Industry-leading base pay with bonuses

9 holidays and 15 vacation days

Employee Assistance Program (EAP)

Medical, dental and vision benefits

401(k) with company match

Housing discount at Pillar Properties

Disability insurance (short & long)

Tuition reimbursement

Cellphone allowance

Job summary

Pillar Properties seeks an Assistant Property Manager to support leasing, collections, and resident services for our Seattle community. You will assist in maintaining financial records, reporting, and day-to-day property operations with a focus on delivering excellent resident relations.

You will work closely with the Property Manager, adapt to an entrepreneurial culture, and contribute to budget planning, process improvements, and leasing strategies while maintaining compliance with company

Qualifications

• High school diploma or GED required; college degree preferred.
• Two years of property management or leasing experience, or equivalent.
• Intermediate knowledge of Microsoft Office 365.
• Intermediate knowledge of Yardi or other property management software.
• Ability to learn new software and respond to residents and vendors effectively.

Responsibilities

• Facilitate leasing, collections, resident services, maintenance and reporting.
• Manage rental collections and ensure compliance with financial policies.
• Support Property Manager; act in their absence and guide day-to-day operations.
• Monitor operating and capital budgets to reflect owner objectives and leasing strategy.
• Coordinate with team to maintain property records and lease obligations.

Skills

Office 365

Yardi

Communication

Education

GED/High School Diploma

College degree preferred

Tools

Accounting software

Job description

Pillar Properties has an exciting opportunity available for an Assistant Property Manager to join our team at Pillar Properties!

The Assistant Property Manager plays a vital role in the success of the community by supporting both the operational and financial performance of the property. This includes managing rental payments, collections, and accounting records with strong organization, consistent follow-up, and a focus on building trust with residents. In addition, the role contributes to leasing, marketing, and resident relations while working closely with the Property Manager to support the team and gain valuable leadership experience that builds foundational management skills.

Who We Are

Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success. Our approach is unwaveringly human, treating every relationship like family. Pillar Properties is a remarkable place to build your career.

We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021, 2022, 2023).

What You'll do

• Facilitate leasing, collections, resident services, maintenance, information reporting, and compliance with all company policies.
• Manage the rental collection process and ensure adherence to all policies regarding financial responsibilities.
• Demonstrate a positive, professional, and client-oriented attitude with coworkers, tenants, clients, and the public. Constantly strive for improvements in work process and results to better meet client's expectations.
• Direct the day-to-day activities and property operations as assigned, or when the Property Manager is not on site.
• Work within operating income/expense budgets and capital budgets which reflect the owner's objectives for operating the property, cash flow requirements, and leasing strategy.
• Make recommendations to enhance the bottom-line performance of the community.
• Assist in administering leases, reviewing tenant billings, analyzing lease charges, enforcing tenant compliance, and performing landlord obligations as directed by the Property Manager.
• Assist with the eviction of tenants in compliance with court order and directions from legal counsel and the owner.
• Identify leasing prospects and respond to routine leasing inquiries.
• Maintain complete and accurate property files and records according to company policies.
• Coordinate with the Property Manager regarding collection and documentation of all revenues following lease obligations of tenants and the owner's policy on accounts receivable. Collect delinquent accounts promptly and reports on delinquency monthly.
• Help facilitate good tenant relations and coordinate requests for repairs and maintenance.
• Establish and maintain collaborative working relationships with communities, coworkers, and particularly with other members of a project team.
• Keep abreast of new technologies, systems, and procedures related to property management and perform related duties efficiently.

What You Bring

• High school diploma or general education degree (GED) required; college degree preferred.
• Two (2) years of property management or leasing experience, or equivalent combination of education and related work experience.
• Intermediate knowledge of Microsoft Office 365.
• Intermediate knowledge of Yardi or other property management software.
• Ability to learn and utilize new accounting, leasing, and other applicable software, technology, and social media.
• Ability to effectively communicate in both verbal and written form with residents, employees, and vendors.
• Must be able to travel to other properties when assistance is needed
• Basic knowledge of residential real estate including a broad understanding of finance, leasing, legal, marketing, construction, and the tenant relations requirements of managing a mixed-use property.
• Ability to work independently. Must be able to take on the role of acting Property Manager when the Property Manager is not present.
• Ability to work a flexible work schedule with regular and timely attendance.
• Ability to assist in developing budgets and operating forecasts. May assist in determining causes for deviations from financial plan and may provide recommendations to the Property Manager on needed action plans.
• Ability to exercise judgment and discretion.
• Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.
• Comfortable in an entrepreneurial culture that places a premium on performance.
• Demonstrates intellectual curiosity; seeks new approaches and challenges that contribute to success at both an individual and team level.

Physical Requirements

This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs.), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

• Industry-leading base pay plus monthly and discretionary annual performance bonuses.
• Paid time off – 9 holidays, 15 vacation days
  • 5 personal days (eligible employees)
• Company-paid Employee Assistance Program (EAP)
• Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits (eligible employees)
• 401(k) with company match and immediate vesting!
• 30-40% housing discount at any Pillar Properties community
• Company-paid short & long-term disability insurance
• Fitness reimbursement, pet insurance discounts, advanced pay, & tuition reimbursement
• Cellphone allowance for eligible positions
• Paid Designations and company-sponsored training
• Opportunities for advancement and a focus on promoting from within

Compensation

• $25.75-$33.48
• Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws.
• This position is eligible for a discretionary annual bonus of 10%.

We are a cutting-edge company with high standards for quality. We believe that the next innovative move by Pillar can come from anywhere in the company. All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.

Pillar Properties is an Equal Opportunity Employer.