Assistant Property Manager — Resident Experience

WMFHA; Fort Mill (SC); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Generous PTO

401(k) with match

Housing perks

Parental leave

Job summary

Ginkgo Residential LLC is seeking an Assistant Property Manager to drive day-to-day property operations and support the Property Manager, ensuring high standards of management and resident satisfaction. You will champion residents and teammates, living our values through respectful, purposeful interactions and a thriving community.

You will handle leasing activities, ensure timely rent collection and accurate records, and coordinate maintenance to keep homes safe, functional, and well-presented

Qualifications

• Bachelor’s degree preferred; in lieu, associate’s degree plus 3+ years’ relevant experience.
• 3+ years in property management, leasing, or related field.
• Strong communication, interpersonal, and organizational skills; able to multitask in a fast-paced environment.
• Proficiency in property management software (Entrata/Yardi preferred) and MS Office.
• Valid state driver’s license.

Responsibilities

• Oversee daily property operations, supporting the Property Manager and maintaining high resident satisfaction.
• Manage resident relations by addressing inquiries and resolving issues promptly and empathetically.
• Assist with leasing responsibilities: showings, applications, move-ins/move-outs, and unit walks.
• Coordinate maintenance requests and ensure homes are safe, functional, and well-presented.
• Support marketing and retention initiatives to attract residents and foster community engagement.
• Collaborate with teammates to achieve operational and financial goals.

Skills

Tenant relations

Communication

Organizational skills

Multitasking

Property management software

Education

Bachelor’s degree in Business Administration/Real Estate or related

Associate’s degree + 3+ years experience

Tools

Entrata/Yardi

Microsoft Office Suite

Job description

Ginkgo Residential LLC is seeking an Assistant Property Manager to drive day-to-day property operations and support the Property Manager, ensuring high standards of management and resident satisfaction. You will champion residents and teammates, living our values through respectful, purposeful interactions and a thriving community.

You will handle leasing activities, ensure timely rent collection and accurate records, and coordinate maintenance to keep homes safe, functional, and well-presented