Job Title
Assistant Property Manager, Multifamily Sofi at Murrayhill (https://www.sofimurrayhill.com/)
Job Description Summary
The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They are also responsible for building and motivating high-performing teams to maximize property performance.
Essential Job Duties
- Ensure the smooth operation of our community in a fast-paced environment.
- Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
- Assist in providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
- Complete lease and renewal paperwork according to company standards.
- Track advertising effectiveness and client traffic.
- Support the team by embodying the Cushman & Wakefield mission to be the best national management company.
- Assist with daily operations of the on-site team, ensuring policy adherence.
- Maintain effective on-site staff through interviewing, hiring, and coaching.
- Maintain resident files per company standards.
- Foster a positive living environment through prompt conflict resolution and follow-up.
- Manage the community budget and finances.
- Collaborate with leasing staff to meet leasing and marketing goals.
Competencies
- Effective communication and customer service skills.
- Proficiency in Microsoft Office and internet navigation.
- Office, bookkeeping, and sales skills, with excellent communication abilities.
- Ability to identify leasing opportunities and set goals for staff performance improvement.
- Supervise daily team operations, ensuring policy compliance.
- Manage and develop team members.
- Perform other duties as required.
Education
- Bachelor’s Degree preferred.
- High School Diploma, GED, Technical or Vocational School required.
Experience
- Minimum 3 years of Property Management experience.
- At least 1 year of management experience.
Work Environment
Professional office setting; regular use of office equipment; travel between properties under varying weather conditions.
Physical Demands
Ability to stand, walk, ascend stairs, and travel outside; exertion up to 25 pounds; stationary work for 85% of the time.
Other Duties
Additional duties may be assigned as needed. Cushman & Wakefield is an Equal Opportunity Employer. For accommodations, contact the ADA line at 1-888-365-5406.