Assistant Property Manager: Lead 352-Unit Market-Rate Community

Horning Management LLC Corporation; Washington (District of Columbia); On-site; USD 2,900 - 3,400; Full time

Job summary

Horning is seeking an Assistant Property Manager for Cloisters, a 352-unit apartment community at 100 Michigan Avenue NE in Northeast Washington, DC. You will partner with the Property Manager to run daily operations, lead the on-site office team, and manage leasing velocity, renewals, collections, and turnover at scale.

You will work with a maintenance team on turns and inspections, ensure compliance with Fair Housing and local laws, and provide coaching to front-line staff.

Qualifications

• Five or more years of multifamily property management or leasing experience.
• Experience at a conventional market-rate community, ideally 200+ units.
• Hands-on collections and delinquency experience with resident outreach.
• Working knowledge of DC rental licensing, Fair Housing, Section 504, and ADA.
• Experience leading or coaching leasing and front-line staff.
• Proficiency with property management software; Yardi Voyager a strong plus; Excel/Word/Outlook.
• Strong organizational skills to manage renewal calendars and turnover schedules.
• Valid driver’s license and reliable transportation.
• Bilingual (English and Spanish) a plus.

Responsibilities

• Partner with the Property Manager on daily operations and help lead the on-site office team.
• Monitor leasing activity in Yardi Voyager and keep leasing reports accurate.
• Review applications against Horning criteria with Fair Housing compliance.
• Prepare leases, move-in files, and audit-ready resident files.
• Own the renewal process end to end and drive retention.
• Own rent collection and delinquency follow-up day to day.
• Oversee notice-to-vacate, move-out, and turnover workflows with Maintenance.
• Coordinate with maintenance on work orders and unit readiness.
• Maintain DC licensing, housing code, Fair Housing, ADA compliance; close findings.
• Respond to resident concerns and support retention and events.
• Provide training to Leasing Manager/Consultant/Coordinator with PM.
• Act for the Property Manager in her absence and sign leases when needed.
• Prepare reports for leadership and manage budgets for marketing/purchases.

Skills

Multifamily property management

Leasing

Collections & delinquency

Leadership / coaching

Organization & renewal calendar

Communication

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Yardi Voyager

Excel

Word

Outlook

Job description

Horning is seeking an Assistant Property Manager for Cloisters, a 352-unit apartment community at 100 Michigan Avenue NE in Northeast Washington, DC. You will partner with the Property Manager to run daily operations, lead the on-site office team, and manage leasing velocity, renewals, collections, and turnover at scale.

You will work with a maintenance team on turns and inspections, ensure compliance with Fair Housing and local laws, and provide coaching to front-line staff.