Assistant Property Manager I

MOUNTAIN STATES PROPERTIES; Lehi (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Mountain States Property Management is seeking an Assistant Property Manager I to support on-site operations at Seasons at Southpoint and Towns of Traverse Mountain. You will lead with the property manager, supervise staff, and ensure exceptional tenant service across multifamily communities in the region.

The role emphasizes teamwork, strong communication, leasing activities, marketing coordination, and compliance with local regulations.

Qualifications

• 0–2 years of property management experience, preferably as a leasing specialist or assistant manager.
• National Apartment Leasing Professional (NALP).
• Highschool diploma or equivalent.

Responsibilities

• Assist in Leadership Responsibilities and support the property manager.
• Foster a collaborative work environment and tenant satisfaction.
• Oversee leasing workflow within the CRM and achieve high occupancy.
• Coordinate marketing, social media content, and resident relations.
• Ensure compliance with regulations and company policies.
• Train and supervise new office staff during the first month.

Skills

On-site property management

Leadership

Advertising & social media

Communication skills

MS Office

Problem solving

Education

NALP certification

High school diploma

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: Southpoint - Draper, UT 84020

Position Type: Full Time

Job Title: Assistant Property Manager I

Job Type: Full Time

Reports to: Property Manager

Location: Seasons at Southpoint and Towns of Traverse Mountain

Job Summary

Mountain States Property Management is seeking a results-oriented and experienced Assistant Property Manager. This challenging yet rewarding role requires a dynamic professional with a proven track record in property management and leadership skills. This role will require constant communication with your team to provide the best service for our tenants. We are a locally owned property management company overseeing multifamily communities across the region. Our on-site teams are supported by a central office and leadership group that value clear expectations, teamwork, and accountability. We believe strong communities start with supported employees and take pride in creating stable, well-maintained places for residents. We look for team members who take ownership of their work, support their coworkers, and contribute to a positive community for both residents and staff.

Duties & Responsibilities

• Assist in Leadership Responsibilities:
• Serve as a secondary authority to the property manager in all things related to the property, team, and residents.
• Foster a collaborative work environment, instilling a culture of excellence, kindness, humility, honesty, and hard work.
• Help during move in and move out inspections
• Resident Relations:
• Cultivate positive relationships with residents, promptly addressing concerns to maintain high satisfaction levels
• Work with dissatisfied residents to resolve their problems in a friendly and compliant manner
• Implement resident retention programs for long-term community stability
• Create a community of “super-fans” and encourage them to share their positive experiences online for others to see
• Marketing, Leasing, & Collections
• Assist/Oversee the marketing efforts of the community to ensure steady traffic and engagement
• Assist/Oversee all social media content creation for the property
• Oversee the leasing workflow within the CRM system and take proactive efforts to achieve high engagement and responsiveness scores
• Assist in overseeing all leasing efforts including being an active member of the leasing team
• Performing check deposits
• Work to obtain and maintain high occupancy rates through effective sales and renewal strategies
• Push to collect all property charges and maintain as low delinquency rate as possible
• Assist the property manager in all lease renewal strategies and push for high renewal rates
• Compliance:
• Ensure adherence to local, state, and federal regulations, and company policies and procedures
• Manage the process of sending collection an eviction accounts to the law office
• Posting three-day notices
• Incorporate industry best practices into daily operations
• Training:
• Newly hired office employees will be under your supervision during the first month
• Preparing and communicating expectations and goals
• Offering any assistance to the employee to make the transition smoother

Skills

• Proven success in on-site multi-family property management operations
• Strong leadership and team management skills
• Proficient in advertising, social media management, and outreach marketing
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint
• Be able to adapt to new situations and be an active problem solver

Education and Experience

• Minimum of 0-2 years of property management experience, preferably as a leasing specialist or assistant manager
• National Apartment Leasing Professional (NALP)
• Highschool diploma or equivalent

Physical Requirements

• Ensure good physical hygiene with a clean and professional image
• Ability to stand for extended periods of time
• Occasionally assist with cleaners/maintenance employees on specific jobs

* This list of duties and responsibilities is not all-encompassing and may be subject to change to meet the evolving needs of the organization.

Join us at Mountain States Property Management and be part of our vision to be the preferred employer, landlord, and business partner to every individual and community we serve!

MSPM is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees.