Assistant Property Manager (Haynes House)

WinnCompanies; Boston (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to join their dynamic team at a thriving affordable housing community. This role involves supporting the Property Manager in various tasks, from leasing and financial management to customer service and resident relations. With a commitment to community impact and professional growth, this position offers a chance to thrive in a fast-paced environment while making a difference in people's lives. Join a team that values diversity, teamwork, and recognition, and be part of an organization dedicated to creating positive impacts in communities.

Benefits

Generous Paid Time Off

401(k) with Company Match

Comprehensive Medical, Dental, and Vision Plans

Flexible Spending Accounts

Health Savings Account Contributions

Disability and Life Insurance Options

Tuition Reimbursement

Employee Assistance Program

Commuter Benefits

Employee Discounts

Qualifications

• 1+ years of relevant experience in property management or similar roles.
• Experience with tax credit and HUD programs is essential.

Responsibilities

• Assist Property Manager in managing leasing and financial operations.
• Provide exceptional customer service and resolve resident issues.

Skills

Customer Service

Communication Skills

Attention to Detail

Multi-tasking

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

RealPage

OneSite

Job description

Assistant Property Manager (Haynes House)

WinnCompanies is seeking an Assistant Property Manager to join our team at Haynes House, a 237-unit affordable housing community located in Boston, MA.

In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. Please note that the selected candidate must have experience with tax credit and HUD programs.

The selected candidate will adhere to the following schedule: Monday through Friday, from 8:30AM to 5:00PM.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications, and lease renewals.
• Provide exceptional customer service, respond promptly to resident issues and complaints, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in the absence of the Manager for specified periods.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• Minimum of 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• Prior experience administering affordable programs, such as Project-Based or Low-Income Housing Tax Credit (LIHTC).
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced environment.
• Ability to work with diverse groups of people and personalities.

Preferred Qualifications

• Associate's degree.
• Bilingual in Spanish and English.
• Experience in property management.
• Experience with RealPage or OneSite property management software.

Our Benefits

Permanent full-time US employees are eligible for benefits including:

• Generous paid time off, holidays, sick leave, and floating holidays.
• 401(k) with company match.
• Comprehensive medical, dental, and vision plans.
• Flexible Spending Accounts, Health Savings Account with employer contributions.
• Disability and life insurance options.
• Health expense reimbursement, tuition reimbursement, training opportunities.
• Wellbeing programs, Employee Assistance Program, commuter benefits.
• Employee discounts, flexible/hybrid schedules for certain roles.
• Employee Relief Program for hardships.

Why WinnCompanies?

A job you can be proud of: We are committed to creating positive impacts in communities.

A job that challenges you: We foster growth in a fast-paced environment.

A job you can learn from: We support professional development and leadership opportunities.

A team that cares: We value diversity, teamwork, and recognition.

About Us

WinnCompanies is dedicated to building and managing affordable housing across the US, with over 4,300 team members in 27 states, DC, and Puerto Rico. We welcome all skills and are committed to making a difference in people's lives.