Assistant Property Manager - Garrett Gateway

Pegasus Residential; Fort Myers (FL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Generous commission + performance bonu

15 days PTO

14 paid holidays

100% paid medical benefits forEmployee

401k with company match

Culture to thrive in best in class env

Career growth and leadership chances

Team support

Referral bonus

Job summary

Pegasus Residential in Fort Myers, FL is seeking an Assistant Manager/Client Services Manager to lead resident experience and leasing support. You will handle resident inquiries, payments, and leasing questions, guiding residents with a friendly, consultative approach and coordinating with the leasing team to ensure smooth operations.

The role rewards proactive problem solving, strong communication, and a sales mindset to help residents find the right home while delivering exceptional service

Qualifications

• Experience in multifamily property management is required.
• Knowledge of OneSite preferred.
• Customer-focused with strong interpersonal skills.
• Proficient with MS Office suite (Word, Excel, Publisher, PowerPoint, Outlook).
• Excellent communication, verbal and written.
• Sales-driven with ability to help residents find the right home.

Responsibilities

• Serve as front-line contact for resident experience and support, handling inquiries and payments.
• Oversee leasing team and provide guidance as needed.
• Coordinate with property management to ensure smooth operations and excellent service.

Skills

Multifamily experience

OneSite experience

Customer-focused

Technology knowledge

Problem-solving

Self-driven

Social Media knowledge

MS Office (Word/Excel/PowerPoint)

Marketing concepts

Communication skills

Sales oriented

Tools

OneSite

Microsoft Office

Job description

Assistant Manager/Client Services Manager

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.

Assistant Manager/Client Services Manager

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.

If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.

So, what’s in it for you?

• Generous commission + performance bonuses
• Upward mobility and true career growth
• 15 days of PTO
• 14 Paid Holidays
• 100% Paid Medical Benefits for Employee
• 401k with company match
• Excellent culture to thrive in a best in class environment
• Career growth, development, chance to lead and move up
• Supportive leadership and teams
• $1000 - $1500 employee referral bonus

YOUR ROLE AS A Client Services Manager

You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.

Qualifications

• Multifamily experience required
• OneSite experience/knowledge preferred
• Customer-focused attitude and great interpersonal skills
• Knowledge of technology products including OneSite
• Problem-solving skills
• Self-driven and desire to succeed
• Working knowledge of Social Media
• Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
• Marketing Concepts
• Customer-Focused with excellent communication skills, verbal and written
• Timely, organized, and efficient
• Adaptable, creative, and open-minded
• Professional appearance and demeanor
• Sales savvy and eager to help people find the right home