Assistant Property Manager - Garrett Parker

Pegasus Residential; Denver (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commissions and performance bonuses

Career growth and advancement

15 days PTO

14 paid holidays

100% employee medical benefits

401k with company match

Company culture and support

Referral bonus

Job summary

Pegasus Residential seeks a Client Services Manager to elevate the resident experience at our Denver properties. You will be the front line for resident issues, payments, and lease inquiries, using strong communication and consultative selling skills to deliver a positive homefinding experience.

You will also oversee the leasing team, support daily operations, and partner with leadership to drive performance and growth in a fast-paced environment.

Qualifications

• Must have multifamily experience and familiarity with leasing operations.
• Knowledge of OneSite or similar property management software is preferred.
• Excellent verbal and written communication across all levels.
• Strong problem-solving, organizational and time-management skills.
• Self-driven with a results-oriented mindset.

Responsibilities

• Serve as the front line for resident experience and support, handling issues and inquiries.
• Oversee leasing team and provide guidance to ensure smooth operations.
• Collaborate with property leadership to deliver exceptional service.

Skills

Multifamily experience

OneSite knowledge

Customer-focused

Problem-solving

Self-driven

Social Media

Microsoft Office

Marketing concepts

Communication skills

Organization

Adaptability

Professional appearance

Sales savvy

Tools

OneSite

Job description

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.

If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.

So, what’s in it for you?

• Generous commission + performance bonuses
• Upward mobility and true career growth
• 15 days of PTO
• 14 Paid Holidays
• 100% Paid Medical Benefits for Employee
• 401k with company match
• Excellent culture to thrive in a best in class environment
• Career growth, development, chance to lead and move up
• Supportive leadership and teams
• $1000 - $1500 employee referral bonus

Your role as a Client Services Manager

You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.

Qualifications

• Multifamily experience required
• OneSite experience/knowledge preferred
• Customer-focused attitude and great interpersonal skills
• Knowledge of technology products including OneSite
• Problem-solving skills
• Self-driven and desire to succeed
• Working knowledge of Social Media
• Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
• Marketing Concepts
• Customer-Focused with excellent communication skills, verbal and written
• Timely, organized, and efficient
• Adaptable, creative, and open-minded
• Professional appearance and demeanor
• Sales savvy and eager to help people find the right home