Assistant Property Manager - Entry Level

Glacier West; Washington (District of Columbia); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with a 4% company match

Medical, dental, and vision insurance

Paid Time Off – vacation, sick, paid H

Birthday-month paid day off after 1 yr

Referral Program

Annual Tuition Reimbursement Program

Job summary

Glacier West is seeking an Assistant Property Manager in the Washington, DC area to support daily operations at a self-storage facility. You will handle customer service, sales, inspections, and payment processing with some travel within the district.

The role requires strong communication, basic maintenance ability, and independent work. Responsibilities include site checks, assisting customers, processing payments, and coordinating with contractors.

Qualifications

• Self-Storage/management/customer service experience preferred.
• Valid driver’s license required.
• Light cleaning and maintenance experience preferred.
• Proficient with computers, smartphones, and MS Office.
• Ability to work independently without onsite supervision.
• Self-Storage experience is a significant plus.
• Spanish language skills are a plus.

Responsibilities

• Handle day-to-day operations of the facility.
• Provide excellent customer service experience.
• Answer phone calls and emails promptly and professionally.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Produce daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks (hasp changes, light bulb changes, cleaning, lock cuts) and safely use power tools.
• Act as the primary contact for contractors and vendors on site.
• Travel within the district to support other locations.

Skills

Self-Storage

Management

Customer service

Sales experience

Driver's license

Light maintenance

Independent work

Spanish (bilingual)

Tools

MS Office

Computers

Smartphones

Job description

Job Summary

The Assistant Property Manager is responsible for supporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing. The role requires strong communication skills, basic maintenance ability, and independent work, with some travel within the district.

What you’ll be doing

• Handle day to day operations of the facility.
• Provide excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
• Act as the primary point of contact for contractors and vendors working on site.
• Travel within the district is required to support other locations based on business needs.

Qualifications

• Self-Storage, Management, Customer Service, Sales experience preferred.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Ability to work independently without onsite supervision.
• Self-Storage experience is a significant plus.
• Bilingual proficiency in Spanish is a plus.

Job Type

Full-Time 40-hours per week

Benefits and Compensation

• The pay starts at $20.00 to $21.00 per hour – exact compensation is dependent on the skills and experience of the selected candidate.
• 401(k) with a 4% company match
• Medical, dental, and vision insurance coverages
• Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day-off in the month of your birthday.
• Referral Program
• Annual Tuition Reimbursement Program

Physical Requirements

• Lift, push, and pull up to 50 pounds.
• Walk the properties several times daily, up to 10 miles a day.
• Walk on uneven surfaces and climb several flights of stairs on a regular basis.
• Visually and audibly observe and detect signs of emergency.
• Sit, stand, reach, bend, and stoop frequently and/or for extended periods of time.
• Use standard maintenance equipment.
• Speaking and expressing or exchanging ideas by means of written and spoken words.
• Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Physically use basic office equipment such as computers, printers, and scanners.

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Statement

Glacier West is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must be able to pass a criminal and driving background check and a drug test.

This job description is a guide to expected duties and responsibilities. Additional duties may be assigned. The job description is neither exhaustive nor permanent and may be modified at any time based on business needs.