Assistant Property Manager (CRE)

cw; Asheville, Ridgefield (NC, CT); On-site; USD 52,000 - 68,000; Full time

Job summary

Cushman & Wakefield is seeking an Assistant Property Manager (CRE) to support multiple property teams in Asheville, NC. The role emphasizes administrative coordination, lease support, and ensuring smooth property operations with tenants and vendors.

You will help manage invoices, budgets, and service contracts while coordinating move-ins/outs and maintaining accurate property records. A proactive communicator with MS Office proficiency will thrive here.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Minimum 1 year of real estate property management or related experience.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provide full administrative support, including phone handling, typing, reports, filing and distribution of correspondence.
• Assist in lease administration activities, including abstracting leases and database updates.
• Prepare and coordinate bid proposals and service contracts.
• Process invoices with required backup according to procedures.
• Coordinate tenant move-ins/move-outs and oversee related logistics.
• Oversee maintenance of work order and purchase order systems.
• Develop and maintain Tenant Service Package and keep tenant data current.
• Update office procedures and maintain Insurance certificates for tenants/vendors.
• Lead regular inspections with service providers and oversee contract services.

Skills

Customer Service Focus

Organization

Time Management

Communication Proficiency

Initiative

Multi-Tasking

Sense of Urgency

Education

High school diploma/GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Job Title

Assistant Property Manager (CRE)

Job Description Summary

The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager job description, as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
• Prepare and coordinate bid proposals and service contracts
• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Oversee maintenance of work order and purchase order systems
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
• Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
• Participates in performance oversight of all service contractors who perform contract services

KEY COMPETENCIES

1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency

IMPORTANT EDUCATION

• High school diploma/GED equivalent; Bachelor's Degree preferred

IMPORTANT EXPERIENCE

• At least 1 year of real estate property management or related experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors su