Assistant Property Manager (Charlottesville, North Carolina)

Drucker & Falk, LLC; Richmond (VA); In loco; USD 25.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth potential

Paid sick leave

Vacation and holidays

Health insurance

Dental

Life insurance

401K participation

Descrizione del lavoro

Drucker + Falk, LLC is seeking an Assistant Property Manager for the Charlottesville area to assist the Property Manager in daily operations, leasing, and resident relations, ensuring cash flow and standard adherence.

The role emphasizes customer service, lease processing, and property administration, with opportunities for growth and standard company benefits.

Competenze

• Must have 2 years’ work experience in retail sales or customer related service.
• Detailed oriented with excellent interpersonal skills.
• Knowledge of apartment rental and collection practices.
• Excellent customer service, sales and marketing skills.

Mansioni

• In the absence of the Property Manager, oversee the office and handle monies; ensure daily bank deposits.
• Show apartments and process applications for prospective residents.
• Coordinate move-ins and move-outs; maintain resident files.
• Initiate lease renewals and forward to the Property Manager for approval.
• Process maintenance service requests and manage vendor communications.
• Maintain resident relations and report on traffic/renewal status.
• Keep advertising and website files up to date.
• Collaborate with other departments; perform special assignments as needed.
• Lead outreach marketing as directed; follow up on rental leads.

Conoscenze

Retail/customer service experience

Customer relations

Interpersonal skills

Communication skills

Team coordination

Formazione

ARM or CAM certification preferred

Descrizione del lavoro

Assistant Property Manager (Charlottesville, North Carolina)

2 days ago Requisition ID: 2679

Salary Range: $18.00 To $30.50 Hourly

THE RIDGE AT NORTH POINTE

This property is located in Charlottesville, Virginia

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.

Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.

Essential Duties and Responsibilities

• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
• If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Performs other duties as assigned.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).

Qualifications

Must have one or more of the following:

• 2 years’ work experience in retail sales or customer related service

Other Qualifications:

• Detailed oriented individual with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service skills as well as sales and marketing skills
• Organizational and multi-tasking skills
• Ability to work well with others and ability to work independently
• Strong written and verbal communication skills

Certificates, Licenses, Registrations

• Current driver's licenses
• ARM or CAM preferred

Other Skills and Abilities

Knowledge of Residential Property Management

• Position offers outstanding growth potential
• paid sick leave
• vacation and holidays
• health
• dental
• life insurance
• 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.