Assistant Property Manager (Carriage House)

Bradley Co.; South Bend (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Bradley Company in Indiana is seeking an Assistant Property Manager to partner with the Property Manager for daily operations across affordable housing communities. The role focuses on leasing, resident services, financial and regulatory tasks to ensure a well-managed environment.

Location is Carriage House with a Monday–Friday 8:00 a.m.–5:00 p.m. schedule. You’ll collaborate with teams, support audits and maintain compliance while growing in affordable housing leadership.

Qualifications

• High school diploma or equivalent required; Associate or Bachelor’s degree in Business, Real Estate, Property Management or related field preferred.
• 1–2 years of property management, leasing or related role experience required; affordable housing program experience strongly preferred.
• Experience with property management software (Yardi, OneSite) and Microsoft Office preferred.
• Customer service oriented with proactive problem-solving mindset.
• Ability to analyze basic financial/occupancy data and support reporting and decisions.
• Organized, detail-oriented with ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal and communication skills to engage residents, clients, vendors and internal teams.
• Knowledge of affordable housing program requirements (LIHTC, HUD, Section 8) and Fair Housing laws encouraged.
• Proficiency in property management systems (Yardi) and Microsoft Office Suite.
• Valid driver’s license with ability to travel as required.

Responsibilities

• Assist with leasing efforts including tours, application processing, move-ins/move-outs, renewals and waiting list management.
• Help maintain positive resident relations; respond to inquiries and concerns promptly; support community engagement and retention.
• Coordinate with maintenance for timely work order completion to reflect company standards.
• Assist with lease enforcement, resident communications of policies, and resident file management per program regulations.
• Maintain and organize resident certification and recertification files for affordable housing programs.
• Support audit preparation, inspections, file reviews and reporting documentation.
• Ensure adherence to Fair Housing, ADA, occupancy, leasing and other regulatory requirements.
• Keep records, vendor files, resident records, work order logs up to date and audit-ready.
• Assist with rent collection, posting payments, delinquencies, deposits and month-end close activities.
• Monitor unit turns, vacancy status and readiness for new move-ins; coordinate with maintenance and vendors.
• Support invoice review, PO processing, vendor coordination and expense tracking.
• Collect data and assist in occupancy, leasing, financial and compliance reports.

Skills

Customer service

Communication

Teamwork

Problem solving

Multi-tasking

Education

High school diploma

Associate or Bachelor preferred

Tools

Yardi

OneSite

Microsoft Office

Job description

Assistant Property Manager (Carriage House)

Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.

Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.

Overview

The Assistant Property Manager works in partnership with the Property Manager to support daily operations and the performance of one or more affordable housing communities in our portfolio. This role helps ensure leasing, resident services, financial and regulatory functions run smoothly while contributing to an inclusive, well-managed environment. The property portfolio may include HUD, LIHTC, Section 8, Rural Development or market-rate assets, and responsibilities will be adapted accordingly.

Location: Carriage House

Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Reports to: Property Manager (Affordable)

Key Responsibilities

Leasing & Resident Relations:

• Assist with leasing efforts including tours, application processing, move-ins/move-outs, renewals and waiting list management.
• Help maintain positive resident relations: respond to inquiries and concerns promptly, support community engagement initiatives, and promote resident retention.
• Support the establishment of curb appeal, ensure common areas and units reflect company standards, and coordinate with maintenance for timely work order completion.
• Assist with enforcement of lease terms, resident communication of policies, and resident file management in accordance with program regulations.

Compliance & Administrative Support:

• Maintain and organize resident certification and recertification files in compliance with affordable housing programs (e.g., LIHTC, HUD, Section 8) and company policy.
• Support the Property Manager and Compliance team with audit preparation, inspections (REAC/MOR), file reviews and reporting documentation.
• Help ensure adherence to Fair Housing, ADA, occupancy, leasing and other regulatory requirements across the site.
• Keep administrative records, vendor files, resident records, work order logs and all property documentation up to date and audit-ready.
• Assist with rent collection, posting payments, tracking delinquencies, processing deposits and supporting month-end financial close activities.
• Monitor unit turns, vacancy status, maintenance coordination and readiness for new move-ins, working with the maintenance and vendor teams.
• Support invoice review, purchase order processing, vendor coordination and expense tracking.
• Collect data and assist in the preparation of occupancy, leasing, financial and compliance reports to the Property Manager.

Team Support & Growth:

• Serve as secondary on-site leader, stepping in for the Property Manager as needed and ensuring the team (leasing agents, on-site staff, maintenance) executes property practices in line with expectations.
• Work collaboratively with the Property Manager, regional and corporate teams to ensure alignment of operations, training, best practices and resident experience standards.
• Seek opportunities for professional growth in affordable housing operations, compliance, and property leadership.
• Contribute ideas for process improvements, resident engagement and operational efficiencies.

Performs other duties and responsibilities as assigned to support business needs and contribute to team success.

Qualifications

Education & Experience

• High school diploma or equivalent required; Associate or Bachelor’s degree in Business, Real Estate, Property Management or related field preferred.
• 1–2 years of experience in property management, leasing or a related role required; experience in affordable housing programs (LIHTC, HUD, Section 8) strongly preferred.
• Experience with property management software (e.g., Yardi, OneSite) and Microsoft Office (Word, Excel, Outlook) preferred.
• Customer service oriented with a proactive, problem-solving mindset.
• Ability to analyze basic financial/occupancy data, assist with reporting and support operational decisions.
• Organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Excellent interpersonal and communication skills to effectively engage residents, clients, vendors, and internal teams.
• Knowledge (or willingness to develop knowledge) of affordable housing program requirements (LIHTC, HUD, Section 8) and Fair Housing laws.
• Proficiency in property management systems (Yardi) and Microsoft Office Suite.
• Valid driver’s license with ability to travel as required.

Why Join Our Team?

Join a mission-driven organization where your contributions support affordable housing and help residents thrive. As an Assistant Property Manager with us you’ll be part of a collaborative team that values integrity, accountability and growth. We offer meaningful work, opportunities for professional development, and a chance to build your career in property management within a respected Midwest real estate firm. At Bradley Company, we believe in investing in our people — you’ll receive training, mentorship and opportunities to advance. If you’re looking to deepen your affordable housing expertise, make an impact and grow, we invite you to apply.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Please note, this list of essential functions is not exhaustive and may be supplemented as necessary.

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.