Assistant Property Manager - Affordable

Evergreen Real Estate Services; Kendall Township (IL); On-site; USD 22,041 - 24,796; Part time

Job summary

Evergreen Real Estate Services is seeking a part-time Assistant Property Manager located in Yorkville, IL. You will support the Property Manager in daily operations, manage resident relations, and ensure compliance with housing regulations.

The ideal candidate should have a high school diploma, an Illinois Real Estate License, and experience in affordable housing. This role requires strong communication skills, proficiency in property management software, and the ability to work collaboratively with staff and residents.

Qualifications

• Required experience in affordable housing or leasing.
• Good moral character is essential.
• Valid driver's license and current auto insurance needed.

Responsibilities

• Support daily operations of affordable housing communities.
• Ensure compliance with housing regulations.
• Maintain tenant relationships and respond to inquiries.

Skills

Strong communication and interpersonal skills

Customer focus

Organizational skills

Proficiency in OneSite property management software

Mathematical skills

Education

High school diploma or GED

Illinois Real Estate License

Tools

OneSite

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Job Details

Location: Countryside Village of Yorkville – Yorkville, IL 60506
Position Type: Part Time
Salary Range: $16.00 – $18.00 Hourly
Shift: Day

Position Summary

The Assistant Property Manager supports the Property Manager in the day‑to‑day operations of affordable housing communities. Duties include leasing, resident support, regulatory compliance, rent collection, office administration, and coordination of maintenance and vendor services.

Key Responsibilities

Leadership & Staff Support

• Step into site leadership responsibilities when the Property Manager is unavailable.
• Support onboarding, orientation, and training of site staff.
• Foster a positive team environment through guidance and example‑setting.
• Provide ongoing support and cross‑training to staff for leadership readiness.

Resident Relations

• Deliver responsive, courteous service to residents regarding inquiries, complaints, and maintenance needs.
• Assist in coordinating resident services, programming, or events.
• Help with new resident orientations and maintain a welcoming site environment.
• Maintain respectful relationships with Resident Council representatives and social services personnel.

Compliance & Regulatory Management

• Ensure adherence to federal, state, and municipal housing regulations—including Fair Housing, ADA, and FCRA.
• Support certification, recertification, and interim processes based on site needs.
• Assist with documentation for HUD, LIHTC, and other funding programs.
• Remain familiar with the HUD 4350.3 Handbook and attend training as needed.
• Assist with preparation of MORs, file audits, and physical inspections.

Leasing & Marketing

• Show units and market the property to prospective residents.
• Assist with outreach efforts, maintenance of the waiting list, and implementation of approved Resident Selection and Fair Housing Marketing Plans.
• Conduct market surveys and shop competing properties.

Financial & Rent Administration

• Collect and record rent payments, fees, and security deposits.
• Prepare and deliver late‑rent and lease‑violation notices in coordination with the Property Manager.
• Input accounts payable and submit required documentation to the corporate office.
• Assist with tracking accounts receivable, subsidy receivables, and tenant ledgers.

Office & Operations

• Respond to inquiries and manage office reception, phones, and front‑desk coverage.
• Maintain accurate records—including certifications, leases, vendor documentation, and correspondence.
• Support coordination of vendor work, supply procurement, and staff maintenance schedules.
• Enter maintenance requests into OneSite and follow up on work orders and unit turnovers.

Maintenance & Property Oversight

• Conduct property and unit inspections as assigned.
• Monitor building, common areas, and grounds; report issues promptly.
• Support emergency response and on‑call duties when required.

Safety & Risk Management

• Report all resident incidents, safety hazards, and work‑related injuries immediately.
• Assist in completing required safety checklists with the maintenance team.

Qualifications

Education & Experience

• High school diploma or GED required.
• 1–3 years of experience in affordable housing, leasing, or site operations; familiarity with HUD, LIHTC, or other compliance programs preferred.
• Good moral character.

Licenses & Certifications

• Illinois Real Estate Licensee required (or must obtain Illinois Residential Leasing License within 120 days of hire).
• Valid driver’s license and current auto insurance.
• Certified Occupancy Specialist (COS) or Tax Credit Certification preferred.
• ARM or CAM designation a plus.

Technical & Other Requirements

• Ability to work evenings, weekends, or emergencies as needed.
• Proficiency in OneSite property management software or equivalent.
• Knowledge of Microsoft Office (Word, Excel, Outlook, Teams).
• Strong math skills and ability to reconcile accounts.
• Professional interaction with residents, vendors, owners, and regulatory staff.
• Adaptable, collaborative, and service‑focused.
• Capable of inspecting buildings, apartments, and grounds.

Physical Demands

• Must be able to stand, walk, and sit for extended periods.
• Occasional climbing, balancing, stooping, kneeling, or lifting up to 25 pounds.
• Ability to access and inspect units, common areas, and mechanical spaces.
• Reliable transportation, valid driver’s license, active auto insurance, and reliable vehicle for frequent travel.

Skills

• Strong communication and interpersonal skills.
• Customer focus and prompt, respectful service.
• Clear verbal and written communication.
• Compliance awareness and support of documentation.
• Organizational skills and task prioritization.
• Teamwork and cross‑functional collaboration.
• Adaptability to shifting priorities.

Working Conditions

• Frequent outdoor exposure during inspections or emergencies.
• Occasional exposure to fumes or cleaning chemicals.
• Moderate noise level in property office and surrounding areas.