Assistant Property Manager (1812 - Durham, North Carolina)

Drucker-and-Falk,-LLC; Few (NC); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

401K

Paid sick leave

Paid vacation

Paid holidays

Life insurance

Résumé du poste

Drucker + Falk, LLC's Woodland Creek in Durham, NC is seeking an Assistant Property Manager to assist the Property Manager in maximizing cash flow and upholding Drucker + Falk standards for the community.

You will handle showings, applications, lease renewals, move-ins/outs, maintenance requests, reports, and coordination with other departments to ensure customer satisfaction and smooth operations. This is a full-time on-site role with growth opportunities and benefits.

Qualifications

• 2 years’ work experience in retail sales or customer related service.
• Detailed oriented with excellent interpersonal skills.
• Knowledge of apartment rental and collection practices.
• Excellent customer service and sales/marketing skills.
• Organizational and multi-tasking abilities.
• Ability to work well with others and independently.
• Strong written and verbal communication skills.
• Current driver’s license; ARM or CAM preferred.
• Knowledge of Residential Property Management.

Responsabilités

• In the absence of the Property Manager, manage the office and finances.
• Show apartments and process applications for prospective residents.
• Handle move-ins and move-outs and maintain resident files.
• Initiate lease renewal processes and coordinate with the Property Manager.
• Process maintenance service requests and maintain KPIs.
• Maintain resident relations and prepare weekly status reports.
• Keep advertising and websites files up to date; coordinate outreach marketing.
• Follow up on rental leads and assist with accounts payable/receivable.
• Perform other duties as assigned.

Connaissances

Interpersonal skills

Customer service

Sales & marketing

Organizational skills

Multi-tasking

Team collaboration

Written and verbal communication

Professional presentation

Description du poste

Assistant Property Manager (1812 - Durham, North Carolina)

Regular Full-Time Woodland Creek Durham, NC, US

2 days ago Requisition ID: 2602

WOODLAND CREEK

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction.

Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.

Essential Duties and Responsibilities

The Assistant Property Manager should be capable of managing the community in the temporary absence of the Property Manager. This includes being able to perform all functions which are included in the Property Manager’s job description, or as directed by the Property Manager.

• In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
• If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Performs other duties as assigned.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).

Qualifications

Must have one or more of the following:

• 2 years’ work experience in retail sales or customer related service

Other Qualifications:

• Detailed oriented individual with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service skills as well as sales and marketing skills
• Organizational and multi-tasking skills
• Ability to work well with others and ability to work independently
• Strong written and verbal communication skills

Certificates, Licenses, Registrations

• Current driver's licenses
• ARM or CAM preferred

Other Skills and Abilities

• Knowledge of Residential Property Management

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.