Assistant Property Manager

BPG Real Estate Service; Wilmington (DE); On-site; USD 25,000 - 33,000; Full time

Job summary

BPG Real Estate Services, LLC is seeking a Residential Assistant Property Manager for our Wilmington, Delaware property. This non-exempt, hourly role supports the Residential Property Manager with administrative duties and on-site supervision.

You will handle rent reporting, renewals, resident engagement, and lease administration, with a focus on accuracy and timely communication. A high school diploma is required and a bachelor’s is preferred; MRI software and MS Office experience are a plus.

Qualifications

• Must have strong communication and organizational skills.
• Assertive with the ability to maintain occupancy.
• Ability to multi-task in a fast-paced environment and be detail oriented.
• Must work well in a team.
• Proficiency with Microsoft Office; MRI software experience preferred.

Responsibilities

• Assist the Property Manager in supervising on-site staff toward goals.
• Prepare and post rental income reports and invoices.
• Process renewals monthly with a target of ≥60% retention.
• Support resident relations, including a monthly Happy Hour.
• Verify charges, concessions, utilities, and lease assessments.
• Compile and send final move-out statements; process accounts accordingly.
• Prepare weekly, monthly, quarterly, and annual reports.

Skills

Communication skills

Organizational skills

Teamwork

Multitasking

Attention to detail

Education

High school diploma

Bachelor’s degree (preferred)

Tools

MRI software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Property Manager

Full Time Clerical Wilmington, DE, US

BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

At BPG, giving our associates the BPG Experience is a top priority. Join us as a Residential Assistant Property Manager.

Job Title: Residential Assistant Property Manager (Non-exempt, hourly)

Reports To: Residential Property Manager

Job Purpose:The Residential Assistant Property Manager’s responsibility is to assist the Residential Property Manager with administrative and reporting duties.

Duties & Responsibilities/Administrative Responsibilities:

• Assist the Property Manager in supervision of on-site staff toward achieving the financial and operational goals of the property.
• Responsible for the accurate and timely reporting/posting of rental and other income as well as assisting the Property Manager with the weekly invoices using the company authorized accounting system.
• Process all approved renewals on a monthly basis and obtain a minimum of a 60% retention rate. Continuously follow-up with residents to ensure renewals are signed by appropriate deadline.
• Assist the Residential Property Manager with creating a sense of community with staff and residents, including a monthly Happy Hour for residents.
• Ensure pre-bill function is accurate including but not limited to verifying rental charges, reoccurring concessions, utility charges, and premium month-to-month lease assessment. Audits all pre-paid accounts weekly ensuring accuracy.
• Assist Collections Specialist with assessing late fees in accordance with company policy; assist with collecting delinquent accounts; sends out delinquent/eviction notices.
• Assist Property Manager with compiling and sends final move out statements to former residents; processes former resident accounts to the entity utilized by the community; submits collection accounts timely.
• Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion.
• Work closely with the Property Manager to ensure apartments are turned around quickly and ready for immediate leasing.

• Understand, interpret, and apply applicable Federal and State Housing Regulations.

Qualifications:

• Must present a neat, professional, and positive image always.
• Superior communication and organizational skills required.
• Assertive character traits with the ability to maintain occupancy.
• Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork.
• Must be able to work well in a team environment.

Education:

• High school diploma required.
• Bachelor’s degree in related field strongly preferred.

Experience:

• At least one year of experience as an Assistant Property Manager preferred.
• Working knowledge of Microsoft Office products, MRI software experience preferred.

Physical Requirements:

• Requires prolonged sitting.
• Requires frequent operation of office equipment, such as a computer, copy machine, telephone, etc.
• Occasional stretching and / or bending to access file cabinets, office equipment, etc.
• Occasional standing and walking required.

Statement of Notices:

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.