Assistant Property Manager

Associa; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading property management company as an Assistant Property Manager in Wilmington, NC. This role involves ensuring smooth operations and tenant satisfaction through effective communication, organization, and customer-first service. Ideal candidates will have a minimum of 2 years of experience in a similar role, supported by skills in property management software and a strong commitment to team collaboration.

Qualifications

• Minimum 2 years of experience in property management related roles.
• Ability to work independently while contributing to a team environment.
• Customer-first mindset with exceptional service skills.

Responsibilities

• Market and advertise properties through social media and other platforms.
• Assist prospective tenants with inquiries, applications, and leases.
• Provide top-notch customer service to tenants.

Skills

Effective communication

Interpersonal skills

Organizational abilities

Problem-solving abilities

Attention to detail

Customer service

Tools

Property management software

Microsoft Office Suite

Job description

At SPM Residential Services, we pride ourselves on delivering exceptional property management services while maintaining a strong sense of community. As an Assistant Property Manager, you’ll play a vital role in ensuring smooth operations and high owner and resident satisfaction. We are looking for an experienced Assistant Property Manager to support our multifamily division. This is a fast-paced environment with growth and learning opportunities, ideal for a candidate looking to continue their professional development in the Property Management industry.

How will you make an impact?

The Assistant Property Manager helps the company grow by:

• Market and advertise properties through social media and other platforms
• Assist prospective tenants with inquiries about properties, applications, and leases
• Process rental applications and prepare lease agreements for approval
• Manage applicant and tenant electronic files
• Provide top-notch customer service to tenants, ensuring a positive rental experience
• Assist with maintenance requests and follow up as needed
• Oversee lease violations, renewals, and move-out processes
• Conduct market surveys to stay competitive in the industry
• Support rent collection efforts and balance reminders
• Complete move in inspections
• Support the property manager with specific tasks
• Perform other assigned duties to support the property management team

Qualifications

• Effective communication and interpersonal skills
• Proficiency in property management software and Microsoft Office Suit
• Strong organizational and problem-solving abilities with keen attention to detail
• Ability to work independently while contributing to a team environment
• A customer-first mindset with exceptional service skills
• Minimum 2 years of experience in property management related roles

About the company

America's largest homeowners association (HOA) management company that specializes in nationwide property management and community management with a full suite of management, maintenance and real estate services for most any community.

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