Assistant Property Manager

NRI Staffing Inc.; Washington, Baltimore (District of Columbia, MD); On-site; USD 70,000 - 75,000; Full time

Job summary

NRI Staffing is seeking an experienced Assistant Property Manager to support operations of a premier Class A office property in downtown Washington, DC. This on-site role focuses on tenant relations, financial administration, vendor oversight, and facilities coordination, with a path toward becoming a Property Manager.

The ideal candidate has 2–3+ years in commercial property management, strong communication and organizational skills, and a proactive service orientation.

Qualifications

• 2-3+ years of commercial property management experience.
• Class A office property experience strongly preferred.
• Bachelor's degree preferred; equivalent experience considered.
• Experience working with tenants, vendors, engineers, security, and janitorial staff.
• Strong organizational and time-management skills.
• Excellent verbal and written communication and customer service.
• Proficiency with Microsoft Office, especially Excel.
• Valid driver's license and ability to travel to other properties.

Responsibilities

• Support day-to-day management and operations of a Class A office property.
• Serve as on-site point of contact for tenants, vendors, and staff.
• Conduct regular property inspections for safety and presentation.
• Coordinate with engineering, security, janitorial, contractors and vendors.
• Monitor tenant requests via work order and tenant portal systems.
• Assist with budgeting, financial reporting, and accounts payable processes.
• Support leasing administration, renewals, and tenant communications.
• Assist with tenant improvement projects and capital projects.
• Maintain vendor files, COIs, contracts.
• Ensure compliance with building standards and ESG initiatives.
• Prepare recurring reports and operational updates.

Skills

Property management

Tenant relations

Communication skills

Organization

Time management

MS Excel

Customer service

Problem solving

Driving license

Travel flexibility

Education

Bachelor's degree preferred or equivalent experience

Tools

MRI

Yardi

Nexus

AvidXchange

Job description

Location: Washington, DC

Salary: $70,000-$75,000 annually

Position Overview

NRI Staffing is seeking an experienced and service-oriented Assistant Property Manager to support the operations of a premier Class A commercial office property in downtown Washington, DC.

This role is ideal for a commercial property management professional looking to further develop their career and advance into a future Property Manager position. The Assistant Property Manager will play a key role in daily building operations, tenant relations, financial administration, vendor management, facilities coordination, and tenant engagement initiatives.

The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced, high-visibility environment. Strong communication skills, professionalism, sound judgment, and a commitment to exceptional tenant service are essential.

This is a 100% on-site position.

Key Responsibilities

Property Operations & Tenant Services

• Support the day-to-day management and operations of a Class A commercial office property.
• Serve as a professional and responsive on-site presence for tenants, vendors, and building staff.
• Conduct regular property inspections to ensure cleanliness, safety, and overall building presentation.
• Coordinate with engineering, security, janitorial staff, contractors, and vendors to maintain operational excellence.
• Identify operational issues and ensure timely resolution.
• Monitor and manage tenant requests through the property's work order and tenant portal systems.
• Track service levels, follow up on open work orders, and ensure tenant issues are resolved promptly.
• Maintain high levels of tenant satisfaction through proactive communication and follow-through.

Tenant Relations & Engagement

• Act as a primary point of contact for tenant inquiries and service requests.
• Manage tenant communications, building notices, and portal updates.
• Coordinate tenant move-ins, move-outs, and related building procedures.
• Plan and execute tenant appreciation events and engagement programs.
• Coordinate event logistics, vendors, catering, communications, and on-site execution.
• Gather tenant feedback and identify opportunities to enhance the tenant experience.
• Oversee the performance of security, janitorial, and other contracted service providers.
• Monitor staffing levels, service quality, and compliance with building standards.
• Coordinate maintenance requests, vendor scheduling, and service follow-up.
• Maintain vendor files, contracts, certificates of insurance (COIs), and related documentation.
• Partner with engineering staff regarding building systems, maintenance activities, and vendor oversight.
• Support sustainability and ESG initiatives as applicable.
• Assist with annual operating budgets and financial planning.
• Review and process accounts payable in accordance with established procedures.
• Support financial reporting, variance analysis, and budget tracking.
• Monitor rent collections and assist with delinquency resolution efforts.
• Maintain property records, lease documentation, operational reports, and management files.
• Prepare recurring reports, inspection logs, and operational updates.

Leasing Administration & Projects

• Maintain knowledge of tenant lease provisions, obligations, and critical dates.
• Assist with lease administration, renewals, expansions, and tenant correspondence.
• Support tenant improvement projects, capital projects, and vendor-related initiatives.
• Obtain proposals, track project schedules, and maintain project documentation.
• Assist with risk management, emergency preparedness, and safety compliance initiatives.

Qualifications

Required

• 2-3+ years of commercial property management experience.
• Experience supporting commercial office properties; Class A office experience strongly preferred.
• Bachelor's degree preferred; equivalent experience will be considered.
• Experience working with tenants, vendors, contractors, engineering teams, security, and janitorial personnel.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to analyze issues, troubleshoot problems, and make sound decisions independently.
• Proficiency in Microsoft Office, particularly Excel.
• Valid driver's license and ability to travel to other properties as needed.

Preferred

• Experience with property management platforms such as MRI, Yardi, Nexus, AvidXchange, or similar systems.
• Experience utilizing tenant portals and work order management systems.
• Professional certifications or coursework such as BOMA RPA, IREM CPM, or related designations.
• Experience supporting budget preparation, financial reporting, and capital projects.

This position offers significant visibility and exposure across all aspects of commercial property management, including:

• Property operations
• Leasing administration
• Capital projects
• Building operations

The successful candidate will have the opportunity to expand their responsibilities and progress toward a Property Manager role.

Ideal Candidate Profile

The successful candidate will demonstrate:

• A stable and progressive career history within commercial real estate or property management.
• Professionalism and polish appropriate for a Class A office environment.
• Strong attention to detail and follow-through.
• Excellent judgment and problem-solving skills.
• A proactive, service-driven approach to tenant and building operations.
• The ability to remain organized and composed in a fast-paced environment.
• A genuine interest in building a long-term career in commercial property management.
• 100% on-site at a Class A commercial office property in Washington, DC.
• Frequent interaction with tenants, vendors, contractors, and building personnel.
• Regular property walks and inspections.
• Ability to perform occasional light lifting (up to 20 pounds).
• Occasional travel to other properties or office locations may be required.

Compensation

$70,000-$75,000 annually, commensurate with experience and qualifications.

This is a direct-hire opportunity through NRI Staffing with a respected and established commercial real estate organization.

Summary of Improvements

• Removed repetitive references to Class A operations, professionalism, and tenant service.
• Consolidated overlapping sections (tenant portal, work orders, facilities, and operations).
• Reduced the overall length by approximately 35-40% while retaining key qualifications and responsibilities.
• Improved readability for candidates and job board postings.
• Emphasized growth potential and career progression without duplicating content.