Assistant Property Manager

Harbor Group Management in; Charlotte (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) Plan with Employer Matching

PTO & Holidays

Health Savings Account

Tuition Reimbursement

Employee Discount

Job summary

Harbor Group Management is seeking an Assistant Property Manager for a multi-family community in Charlotte, NC. You will assist the Property Manager with day-to-day financial, operational, and administrative tasks, drive resident satisfaction, and support leasing activities.

The role requires experience in multifamily property management and proficiency with property management software; strong communication and organizational skills are essential for success in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of experience in multifamily property management.
• Strong understanding of lease agreements, rent collection and enforcement procedures.
• Proficient with Microsoft Office and property management software.
• Experience with G/L postings and security deposit accounting.
• Excellent organizational and communication skills.
• Customer-service oriented with ability to interact with residents and vendors.
• Valid driver’s license for on-site operations.

Responsibilities

• Collect and post rent, manage delinquencies, and enforce collection procedures.
• Prepare daily deposits, reconcile bank accounts, and complete financial reporting.
• Process accounts payable and vendor invoices with proper coding and approvals.
• Assist with month-end close, GL postings, and security deposits.
• Assist leasing efforts including showing units, processing applications, and lease execution.
• Support lease renewals and educate residents on community policies.
• Use Yardi, OneSite, or MRI for data entry and reporting.
• Ensure compliance with policies, lease terms, and fair housing laws.
• Coordinate maintenance for timely unit turns and service requests.
• Act as on-site supervisor in the absence of the Property Manager.
• Assist in training and supervising staff and communicating with ownership.

Skills

Property management experience

Customer service

Organizational skills

Communication skills

Attention to detail

Teamwork

Valid driver’s license

G/L postings knowledge

Education

High School Diploma

Tools

Yardi

OneSite

MRI

Microsoft Office

Job description

JOB SUMMARY: The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multi-family residential community. This role plays a key role in resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein . Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.
• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.
• Process accounts payable and vendor invoices; ensure proper coding, approvals, and reconciliation.
• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.
• Assist in leasing efforts including showing units, processing applications, and executing lease agreements.
• Support lease renewal programs and educate new and prospective residents on community policies.
• Shop competitive properties regularly to maintain market awareness.
• Respond promptly and professionally to resident complaints, service requests, and inquiries.
• Promote resident satisfaction and retention through excellent customer service and proactive communication.
• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.
• Use property management software (e.g., Yardi, OneSite, or MRI) for transaction entry, record keeping, and reporting.
• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.
• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.
• Coordinate with the maintenance team to ensure timely unit turns and service requests.
• Act as on -site supervisor in the absence of the Property Manager.
• Assist in training and supervising property staff, delegating tasks as appropriate .
• Maintain open communication with ownership/management and provide community performance updates as needed.

QUALIFICATIONS : T o perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent .
• Minimum of two years of experience in multifamily property management .
• Strong understanding of lease agreements, rent collection, and lease enforcement procedures .
• Proficient with Microsoft Office and Property Management software experience is a must .
• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.
• Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred .
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment .
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team .
• Must be customer-service oriented with the ability to interact professionally with residents and vendors .
• Valid driver's license required (for operating golf carts if applicable).

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WHAT WE OFFER:

• Competitive Salaries & Bonuses
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.