Assistant Property Manager

Bethyl Laboratories, Inc; Tempe (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

Bethyl Laboratories, Inc. is seeking an Assistant Property Manager in Tempe to support the Property Manager and handle resident concerns, accounting tasks, and leasing activities.

You will train new leasing professionals, manage resident ledgers, and lead rental operations while ensuring high level customer service at all times.

Qualifications

• High School Diploma or equivalent required; further education preferred.
• 2+ years on-site property management or equivalent experience.
• NALP certification preferred; valid driver’s license required.

Responsibilities

• Resolve residents’ concerns in a friendly, professional manner.
• Lead rent collection and delinquency management as needed.
• Assist in training leasing staff and model sales techniques.
• Tour and lease apartments; maintain resident ledgers and files.
• Assist in budget management to improve NOI and financials.

Skills

Communication skills

Customer service

Problem solving

Attention to detail

Financial reasoning

Education

High School Diploma or equivalent

Associate or bachelor’s degree preferred

NALP certification preferred

Driver’s license

Tools

Excel

Word

PowerPoint

Job description

As our Assistant Property Manager, you will provide support to your Property Manager and your day will include resolving and addressing residents’ concerns, maintenance of resident ledgers and files, completion of accounting tasks, along with moments of training new leasing professionals and joining the team in leasing units. We are seeking an Assistant Property Manager with creativity and enthusiasm, that is delinquency driven, and will provide our residents with elevated customer service.

CLASSIFICATION

The position is a full-time (40 hours/week), permanent, non-exempt position.

REPORTING RELATIONSHIP

The position reports directly to the Property Manager.

ESSENTIAL FUNCTIONS

• Addresses the concerns of current and prospective residents in a friendly and professional manner.
• Helps set the standard on how other staff member engage prospective and current residents.
• Tours and leases apartments as necessary.
• Helps with training staff as necessary and models effective sales techniques on a daily basis.
• Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
• Assists in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Helps maintain the accuracy of resident ledgers and files.
• Inspects apartments during move-in and move outs, walking apartments and the community as needed.
• Fills the role of acting Property Manager in their absence.
• Walks the property to monitor curb appeal, look for violations and overall cleanliness of the property.
• Performs other duties as assigned.

QUALIFICATIONS

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Associate or bachelor’s degree preferred.
• 2+ years of on-site property management experience or equivalent experience in sales, retail or hospitality.
• NALP certified is preferred.
• Must possess a valid driver’s license.

PERSONAL COMPETENCIES

• Able to operate basic office equipment including copiers, fax machines, filing cabinets, enter data into a computer, and create printed reports
• Possess thorough knowledge of the competitive market and amenities surrounding the property
• Ability to work through difficult situations and maintain positive interactions with current and prospective residents, WWC team members, contractors and vendors
• Possess basic bookkeeping knowledge and perform intermediate mathematical functions
• Ability to efficiently operate software such as Excel, Word, and PowerPoint
• Excellent verbal and written communication skills
• Attention to detail and follow-up skills
• Professional appearance and demeanor

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk and sit. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to see.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

Location - Asteria - AZ - 1975 E UNIVERSITY DR