Assistant Property Manager

Shelter Corporation; Ruskin (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

HSA with employer contribution

401(k) with company match

paid time off & company-paid holidays

employer-paid life insurance

short- & long-term disability

Employee Assistance Program

professional development & growth机会

Job summary

Shelter Corporation is seeking an Assistant Real Estate Manager to support Irongate Apartments in Ruskin, FL, a 55+ affordable LIHTC community. You will assist with leasing, resident relations, collections, compliance, and day-to-day operations under the guidance of the Real Estate Manager.

The role requires strong organization, excellent customer service, and the ability to work with the property team to ensure occupancy and resident satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of affordable housing or LIHTC experience preferred.
• Experience with LIHTC compliance, income certifications, leasing, collections, and resident relations preferred.
• Experience with Yardi or a similar property management system preferred.

Responsibilities

• Support the Real Estate Manager with daily community operations and provide leadership and office coverage as needed.
• Assist with leasing and lease-up activities, including prospect follow-up, applications, lease preparation, move-ins, and move-outs.
• Provide responsive, professional service to prospective residents throughout the leasing process to support occupancy and lease-up goals.
• Process rent payments, maintain resident ledgers, and assist with delinquency management, notices, payment arrangements, and collections.
• Support eviction processes in accordance with company procedures and applicable requirements.
• Support LIHTC compliance and age-restricted housing requirements.
• Process resident applications, income certifications, recertifications, and other required compliance documentation while maintaining organized files.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Independent work

Microsoft Office

English proficiency

Education

High school diploma or equivalent

Tools

Yardi

Job description

Assistant Real Estate Manager

Irongate Apartments | Ruskin, FL

Schedule: Full-Time | Monday-Friday

Compensation: $20.00 - $22.00

Benefits

• Eligible Shelter associates enjoy a comprehensive benefits package, including medical, dental & vision insurance
• HSA with employer contribution
• FSA/DCA options
• 401(k) with company match
• paid time off & company-paid holidays
• employer-paid life insurance
• short- & long-term disability
• Employee Assistance Program
• and professional development & growth opportunities

Grow Your Property Management Career and Help Our Communities Thrive!

Shelter Corporation is seeking a dependable, organized, and resident-focused Assistant Real Estate Manager to help support the day-to‑day operations of Irongate Apartments, 55+ affordable housing community operating under the Low-Income Housing Tax Credit (LIHTC) program.

As part of Team Shelter, you’ll work closely with the Real Estate Manager and property team to support leasing, resident relations, collections, compliance, and overall community operations.

The ideal candidate is responsive, detail-oriented, organized, and committed to providing professional, respectful service to both prospective and current residents.

What You’ll Do

• Supporting the Real Estate Manager with daily community operations and providing leadership and office coverage as needed.
• Assisting with leasing and lease-up activities, including prospect follow-up, applications, lease preparation, move-ins, and move-outs.
• Providing responsive, professional service to prospective residents throughout the leasing process to support occupancy and lease-up goals.
• Processing rent payments, maintaining accurate resident ledgers, and assisting with delinquency management, notices, payment arrangements, and collections.
• Supporting eviction processes in accordance with company procedures and applicable requirements.
• Supporting compliance with Low-Income Housing Tax Credit (LIHTC) requirements and applicable 55+ age-restricted housing requirements.
• Processing resident applications, income certifications, recertifications, and other required compliance documentation while maintaining accurate, organized, and audit-ready resident files.
• Responding to resident questions and concerns professionally and assisting with timely, respectful resolution of issues.
• Preparing and delivering resident notices and other required communications.
• Partnering with the maintenance team and Real Estate Manager to coordinate work orders, unit turns, move-in readiness, and resident service needs.
• Tracking open work orders and assisting with vendor coordination and follow-up as needed.
• Maintaining accurate resident, leasing, and property information within applicable property management and compliance systems.
• Assisting with reporting related to occupancy, delinquency, leasing activity, compliance, and other property performance measures.
• Supporting monthly reporting and other financial and administrative processes.
• Reinforcing property procedures, operational expectations, and consistent resident service.
• Stepping into additional responsibilities of the Real Estate Manager as needed to support continuity of community operations.
• Supporting special projects and other responsibilities that contribute to the success of our communities and Shelter.

What We’re Looking For

Education & Experience

• High school diploma or equivalent required.
• Previous experience in multifamily property management, affordable housing, leasing, compliance, or a related field required.
• 1–3 years of affordable housing or LIHTC experience preferred.
• Experience with LIHTC compliance, income certifications, leasing, collections, and resident relations preferred.
• Experience with Yardi or a similar property management system preferred.

Knowledge, Skills & Abilities

• Strong organizational and time-management skills with the ability to manage competing priorities effectively.
• Excellent attention to detail, particularly when working with compliance documentation, resident files, and financial information.
• Strong customer service, interpersonal, and professional communication skills.
• Ability to communicate professionally and respectfully with residents, applicants, team members, vendors, guests, and community partners.
• Ability to navigate resident concerns and challenging conversations with professionalism and sound judgment.
• Ability to work independently while collaborating effectively with the Real Estate Manager, maintenance team, and other Shelter departments.
• Proficiency with Microsoft Office and the ability to learn property management, compliance, and other technology systems.
• English proficiency required.

Physical & Additional Requirements

• Ability to regularly move throughout the community, including residential buildings, common areas, offices, and outdoor areas.
• Ability to navigate stairs and conduct property and unit inspections as needed.
• Ability to work indoors and outdoors in varying conditions as responsibilities require.
• Ability to use standard office equipment and property management technology.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Why Join Shelter?

Since 1993, Shelter Corporation has been creating value for residents and property owners through thoughtful, comprehensive property management. Today, we manage multifamily communities across Minnesota, Florida, and Texas, with experience spanning affordable, market‑rate, active adult, and other multifamily housing.

At Shelter, we believe successful property management starts with strong communities, engaged associates, and a commitment to doing the right thing. Our values-Integrity, Competence, Fun, Accountability, Dedication, and Innovation-guide how we serve our residents, support one another, and care for the communities entrusted to us.

Equal Employment Opportunity

Shelter Corporation is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.