Assistant Property Manager

Yugo; Raleigh (NC); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Paid vacation and holidays

Paid parental leave

Paid sick leave

Leadership conferences

EAP and LifeCare program

Job summary

Yugo is hiring an Assistant Property Manager in Raleigh, NC. You will manage resident records, oversee lease renewals, and lead marketing efforts while ensuring exceptional customer service. The ideal candidate will have at least one year of experience in residential properties and strong interpersonal skills. Benefits include competitive salary, 401K match, paid vacation and parental leave, and flexible medical plans. This is a full-time position based on site at Maxwell Raleigh.

Qualifications

• High school diploma or GED preferred; equivalent experience in rental operations required.
• At least one year of experience in residential properties preferred.
• Strong customer service skills and ability to manage difficult situations.

Responsibilities

• Maintain resident records and process rent payments.
• Oversee lease renewals and eviction processes.
• Lead leasing and marketing efforts, conducting property tours.

Skills

Interpersonal skills

Customer service skills

Communication skills

Education

High school diploma or GED

Tools

Entrata or rental software

Job description

Company: Yugo USA
Community: Maxwell Raleigh
Location: On-site / Raleigh, NC
Position Title: Assistant Property Manager
Position Type: Full-time / Hourly / Non-exempt
Compensation: $24.00 - $26.00 per hour

Overview

Yugo is the trusted name for student housing globally! Every day, we connect young people to opportunities and students to amazing spaces. Here at Yugo, it's about people, planet, and passion, and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

Qualifications

• High school diploma, GED, or equivalent, preferred. In lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations, required.
• Relevant experience working at a property, even better at a university/college.
• Entrata experience, or relevant rental software experience.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests.
• Carbon Literacy Certification or willingness to undertake training.

Responsibilities

• Maintain accurate resident records, process rent payments, and ensure timely collection of all fees.
• Oversee lease renewals, resident retention efforts, and the eviction process according to company policies.
• Manage invoices and deposits, ensuring financial accuracy and compliance with procedures.
• Lead and guide the leasing and marketing efforts, conducting property tours, and engaging prospective residents.
• Coordinate marketing initiatives and track market trends to remain competitive in pricing and amenities.
• Ensure excellent customer service by addressing resident service requests, conducting follow‑ups, and maintaining a positive community atmosphere.
• Oversee vendor management and ensure all property service needs are met.
• Maintain property standards through regular inspections and addressing any operational needs.
• Assist with preparing and reviewing reports on move‑outs, occupancy rates, and leasing activity.
• Organize and maintain lease paperwork, ensuring accuracy and compliance during move‑ins and move‑outs.
• Comply with all state, federal, and company policies, including Fair Housing regulations.
• Assist with managing the team, leading regular meetings, and driving community goals.
• Ensure office and model units are always presentable, fostering a welcoming environment for prospects.
• And so much more!

Compensation and Benefits

This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.

• Competitive and flexible medical, dental, and vision plans
• Competitive 401K match
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Paid vacation time and holidays
• Paid parental leave
• Paid sick leave for all employees
• Summer Friday program for corporate positions
• EAP and LifeCare program for employees and family members
• Voting leave
• Foundations peer cohort onboarding and mentoring program
• Leadership conferences and workshops
• And more!