Assistant Property Manager

Yugo; West Lafayette (IN); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k + 4% match

3 weeks PTO

Paid Wellness Time

11 paid holidays

YuDay

STD/LTD & Life insurance

Job summary

Yugo USA is seeking an Assistant Property Manager for its West Lafayette community. You will assist the General Manager in overseeing daily property operations, manage resident accounts, conduct tours, handle lease applications, and help drive occupancy and resident satisfaction.

This full-time, hourly role requires strong customer service and communication skills, experience in property operations or university housing preferred, and familiarity with Entrata or similar rental software.

Qualifications

• High school diploma or GED or equivalent; experience in residential properties acceptable.
• 1 year of property/rental operations experience preferred.
• Experience in university housing is a plus.
• Entrata or similar rental software experience is beneficial.

Responsibilities

• Oversee daily property operations and ensure policy compliance.
• Manage resident accounts: rent collections, deposits, invoicing, payments.
• Support lease renewals and resident retention initiatives.
• Maintain accurate resident records and financial documentation.
• Assist with monthly financial reporting and budgeting processes.
• Lead property tours and respond to leasing inquiries.
• Coordinate with vendors and maintenance teams for service work.
• Ensure property standards, curb appeal, safety and cleanliness.

Skills

Interpersonal skills

Communication

Customer service

Conflict resolution

Carbon literacy

Team collaboration

Education

High school diploma or GED

Equivalent experience in residential properties

Tools

Entrata

Job description

Current job opportunities are posted here as they become available.

Company: Yugo USA
Community: Launch Apartments
Location: On-site / West Lafayette, IN
Position Title: Assistant Property Manager
Position Type: Full-time / Hourly / Non-exempt
Compensation: $23-$24/hr

Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.

As an Assistant Property Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. Through collaboration with the General Manager, you’ll oversee day-to-day property management operations and support your team in delivering excellent performance while maintaining a vibrant and welcoming environment for all residents living in your community.

Reporting to the Property Manager, here’s what you’ll be doing!

Assist in overseeing daily property operations, ensuring compliance with company policies and operational standards.

Manage resident accounts, including rent collections, delinquency follow-up, invoicing, deposits, and payment processing.

Support lease renewals, resident retention initiatives, and eviction processes in accordance with company policies and legal requirements.

Maintain accurate resident records, lease files, and financial documentation.

Assist with monthly financial reporting, budget tracking, and end-of-month close processes.

Support the development and monitoring of annual property budgets and expense management goals.

Lead leasing and marketing efforts by conducting property tours, responding to leasing inquiries, and processing lease applications.

Monitor market trends, competitor pricing, and community amenities to support occupancy and leasing performance.

Deliver exceptional customer service by addressing resident concerns, resolving complaints, and conducting service request follow-ups.

Coordinate with vendors, contractors, and maintenance teams to ensure timely completion of property and resident service needs.

Conduct regular property inspections to maintain curb appeal, cleanliness, safety, and overall community standards.

Assist with move-in and move-out processes, ensuring all documentation is accurate and compliant.

Participate in team leadership activities, including staff meetings, training, coaching, and employee development initiatives.

Ensure leasing offices, model units, and community spaces remain professional, organized, and tour-ready.

Comply with Fair Housing regulations and all applicable federal, state, and local laws while supporting overall property performance goals.

Perform additional duties and special projects as assigned to support community operations and business objectives.

Sound good so far? Here’s what you’ll need to thrive in this role!

High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.?

Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.?

Relevant experience working at a property, even better at a university/college

Entrata experience, or relevant rental software experience?

Strong interpersonal and communication skills, including the ability to build and maintain quality relationships

Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests

Exceptional conflict-resolution skills with the ability to remain calm under pressure

Carbon Literacy Certification or willingness to undertake training?

As part of the Yugo team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more! Here’s a snapshot of what we offer;

• Generous benefits package! Including health, dental and vision
• 401k + 4% employer matching
• Three weeks of PTO
• Paid Wellness Time
• 11 paid Holidays
• Minimum one-week paid wellness time
• 1 Paid YuDay
• Company paid STD, LTD and Life insurance

Equal Opportunity Employer

We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.