Assistant Property Manager

Mission Rock Residential, LLC; Portland (OR); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in property management is seeking an Assistant Property Manager who is passionate about customer service and detail-oriented. In this role, you will manage payables, assist with marketing efforts, and ensure compliance with lease requirements. The company values integrity and inclusivity, providing ample career advancement opportunities and a supportive work environment. Join a team that prioritizes exceptional service and community engagement, and make a positive impact on residents' lives while enjoying comprehensive benefits and a collaborative culture.

Benefits

Career advancement opportunities

Bonus opportunities

13 paid holidays

Housing discount opportunity

401(k) with company match

Medical, Dental, and Vision insurance

Disability plans and life insurance

Health savings and flexible spending accounts

Employee Assistance Program (EAP)

Qualifications

• 2-3 years of customer service or sales experience required.
• Strong leadership and team collaboration skills essential.

Responsibilities

• Manage payables and collections with accuracy.
• Provide exceptional service regarding leases and maintenance.

Skills

Customer Service

Communication Skills

Organizational Skills

Leadership

Problem-Solving

Microsoft Office Suite

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Position: Assistant Property Manager

Location: West Ridge

About Mission Rock

At Mission Rock Residential, we strive to provide the highest quality of service to our residents, clients, and team members by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. We are committed to fostering an equitable and inclusive workplace that drives innovation, strengthens our team, and reflects the vibrant community we serve. We support our team through training, support, and career development, aiming to positively impact both our residents' and employees' experiences.

Why work for Mission Rock?

• Career advancement and learning opportunities
• Bonus opportunities
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Sick time accrual and vacation days, increasing with tenure
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance
• Disability plans and life insurance
• Health savings and flexible spending accounts
• Voluntary benefits and Employee Assistance Program (EAP)

*Sick and vacation policies vary by state; please inquire with your hiring manager.

Day-to-Day Responsibilities

The Assistant Property Manager should be process-oriented, passionate about customer service, detail-oriented, and capable of leadership. Responsibilities include:

• Managing payables and collections with accuracy and consistency
• Providing exceptional service to residents regarding leases, maintenance, and inquiries
• Assisting with marketing efforts, community events, and outreach
• Collaborating with the Property Manager and team members onsite, regionally, and at corporate
• Communicating effectively via email, phone, social media, and in person
• Leasing and pre-leasing apartments, ensuring compliance and understanding lease requirements
• Maintaining a clean and prideful work environment, including community upkeep

Minimum Requirements

Candidates should possess:

• Leadership ability and desire to work within a team
• Strong customer service and communication skills
• Excellent organizational and time-management skills
• Empathy, collaboration, and engagement skills
• Solution-oriented mindset to improve residents' lives
• 2-3 years of customer service or sales experience
• Adherence to Fair Housing practices
• Proficiency with Microsoft Office Suite
• Property management experience or skills