Assistant Property Manager

Basin Street Properties; Petaluma (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Basin Street Properties seeks an ASSISTANT PROPERTY MANAGER to support day-to-day administration for Class A office property in Petaluma. Under senior management, you will implement policies and programs to keep properties well maintained and efficiently run.

Ideal candidates have a Bachelor’s degree or equivalent experience and 3–5 years in property/facilities management, with strong communication and computer skills including Outlook, Word, Excel, and Yardi knowledge desirable.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 3–5 years of Property/Facilities Management experience.
• Strong written and verbal communication; professional document quality.
• Proficient with Outlook, Word, Excel; Yardi experience a plus.

Responsibilities

• Oversee property management, maintenance, and construction activities for commercial tenants.
• Respond promptly to tenant requests and manage tenant work orders and service contracts.
• Assist in vendor selection, negotiations, and monitoring contract performance; ensure insurance certificates are in place.
• Assist in budgets, operating expense reconciliations, and business plans for properties.

Skills

Property management

Communication skills

Budgeting

Vendor management

Organization

Education

Bachelor’s Degree or equivalent work experience

Tools

Outlook

Word

Excel

Yardi

Job description

Basin Street Properties is a fully integrated real estate development and operating company committed to creating superior tenant experiences and enduring relationships. A win-win philosophy drives everything we do. When we serve our tenants well, they're productive, our investors are pleased, and we all succeed. Established in 1974, we are one of Northern California's and Northern Nevada's most prominent investors, owners, and operators of commercial real estate. The company offers a broad range of real estate services, including development, property management, leasing, construction management, financial and asset management, and property acquisition and disposition. We own and manage more than four million square feet across Class A office, multifamily, retail, flex, and hospitality.

The concept of T.H.R.I.V.E. represents Basin Street Properties' core principles - Trust. Honesty. Respect. Integrity. Values. Excellence. Our approach expresses the values and philosophy by which we operate. We are a growing company led by an experienced and highly motivated team. This provides an excellent opportunity for the right candidate to develop professionally and be part of an outstanding team.

Our Candidate Search

We are seeking an enthusiastic Assistant Property Manager to help manage and oversee a portfolio of Class A commercial office property in Petaluma. Candidate should have knowledge of property management and operations in an office setting.

Position Summary

Under the direction and management of the Senior Property Managers, the Assistant Property Manager is responsible for the day-to-day administration and implementation of those policies, procedures and programs that will ensure well managed and well-maintained properties. The Assistant Property Manager will be assigned to specified action areas at the discretion of the Senior Property Managers to best meet the needs of the portfolio.

Responsibilities

• Assists with overseeing and coordinating property management, maintenance, and construction activities associated with commercial tenants.
• Responsible for the prompt and positive response to requests from tenants, for the implementation of ongoing contract programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and properties, including preparing, dispatching and tracking tenant work orders.
• May be engaged in the selection of contract services, vendor negotiations for service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements, including Certificates of Insurance.
• May assist the Senior Property Managers in preparing budgets, annual operating expense reconciliations, timelines and business plans to meet property management requirements.
• Assist in the accounting process which may include, but is not limited to, completing property management / accounting forms as required, coding invoices, reviewing Accounts Receivable reports, and assisting in the collection of rents.
• May perform daily and monthly property inspections at the direction and guidance of the Senior Property Managers.
• Involved in the administration of all tenant leases to assure full compliance with lease provisions, including Certificates of Insurance.
• Answers telephone, screens calls, transfer callers to voice mail, or take messages to facilitate communications and contacts.
• Participate in various meetings and training activities as designated by the Senior Property Managers or higher-level management.
• Other duties as assigned including special projects as requested by management.

Qualifications

• Experience in and working knowledge of business/office administration
• Ability to handle general administration of the property in the absence of the Senior Property Managers, or when otherwise called upon
• Strong written and verbal skills, with the ability to produce communications and other materials that are effective and of a professional nature
• Computer proficiency with strong knowledge of Outlook, Word, Excel, and the ability to learn new business specific software programs as needed; Yardi experience a plus
• Self-starter with strong organizational and problem-solving skills
• Must be able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities
• Ability to deliver superior customer service to tenants and clients
• Ability to maintain an approachable, friendly demeanor when working with competing priorities and demands
• Must be able to develop effective working relationships with co-workers, vendors, contractors, and tenants

Education and Experience Requirements

• Bachelor’s Degree or equivalent work experience
• 3 to 5 years of experience in Property/Facilities Management, Commercial experience preferred

Work Environment and Physical Demands

• Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Active working role: standing, walking property, some sitting, administrative desk duties, and supply maintenance which will require the ability to lift files and supplies, open cabinets, bend, crouch, stand, and walk

Eligibility Requirements

• Must be able to pass a background screening
• Must have unrestricted work authorization to work in the United States for E-Verify
• Must have valid driver’s license and good driving record

Other Information

• Not a supervisory role
• Non-exempt position subject to overtime laws
• Full-time position, Monday through Friday
• Full-time employees are eligible to participate in company benefits
• Local travel required
• Must use personal vehicle for local travel
• Local travel expenses are reimbursed
• Occasional overtime possible
• All employment with Basin Street Properties is at-will

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.