Assistant Property Manager

Storage Partners, LLC; Laurel Hill (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a people-first company as an Assistant Manager at our self-storage facility in Laurel Hill, VA. You will play a key role in providing excellent customer service, maintaining facility operations, and supporting administrative tasks. This opportunity offers hands-on training and the chance to grow with a family-owned business committed to quality service and employee empowerment.

Benefits

Hands-on training and support

Opportunities for advancement

Qualifications

• Experience in customer service, retail, or hospitality is a plus.
• Strong communication and problem-solving skills with a hands-on approach.
• Must be able to lift 50 lbs and perform physical tasks.

Responsibilities

• Welcome and assist customers, recommending storage solutions.
• Perform property inspections and light maintenance tasks.
• Process rentals, payments, and manage customer communications.

Skills

Customer Service

Communication

Problem Solving

Job description

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Job Description

Assistant Manager – Self-Storage Operations

Grow your career in a people-first, hands-on role!

Are you looking for a job where every day brings something new? Where your customer service skills truly make a difference and your contributions are valued? Join our team as an

Job Description

Assistant Manager – Self-Storage Operations

Grow your career in a people-first, hands-on role!

Are you looking for a job where every day brings something new? Where your customer service skills truly make a difference and your contributions are valued? Join our team as an Assistant Manager at our self-storage facility—where you'll be at the heart of operations, helping customers, keeping things running smoothly, and creating a welcoming environment.

What You’ll Do

Customer Experience & Sales

• Welcome and assist customers with professionalism and a friendly attitude, building trust and lasting relationships.
• Recommend storage solutions and sell packing/moving supplies tailored to customer needs.
• Guide customers through the rental process and provide ongoing support to ensure satisfaction and retention.
  
  

Facility Operations & Maintenance

• Perform daily property inspections to maintain a clean, secure, and well-functioning environment.
• Take care of light maintenance tasks like cleaning, minor repairs, landscaping, and touch-up painting.
• Conduct lock checks, monitor security systems, and coordinate with vendors or contractors as needed.
  
  

Office & Administrative Support

• Process rentals, payments, and customer transactions using our POS system.
• Keep accurate records and manage customer communications and account updates.
• Assist with daily reports, bank deposits, and promptly report any issues or trends to leadership.
  
  

What We’re Looking For

• A friendly, proactive attitude and a genuine desire to help others.
• Experience in customer service, retail, or hospitality is a plus.
• Comfortable with light physical tasks and being on your feet during your shift.
• Strong communication and problem-solving skills with a hands-on approach.
• A team player who’s also confident working independently.
  
  

The Essentials

• Must be able to lift 50 lbs. and perform tasks like bending, climbing ladders, and using hand tools.
• Willing to work outdoors in various weather conditions and inside units as needed.
• Basic computer skills required (you’ll use email, our POS system, and online tools).
• Valid driver’s license and reliable transportation.
• Must be available to work Saturdays (we’re closed Sundays).
  
  

Why Join Us?

• Be part of a growing, stable company with room for advancement.
• Get hands-on training and support to help you succeed.
• Enjoy a fast-paced, customer-focused role where no two days are the same.
• Work with a small, tight-knit team that values integrity, effort, and collaboration.
  
  

If you’re ready to take the next step in your career, apply now and help us create a clean, secure, and welcoming space for every customer!

Company Description

About Storage Partners, LLC:

We pride ourselves on keeping extremely well-maintained properties – everything from mowed grass, painted curbs and reliable lighting to the overall cleanliness of our facilities. Our clients have the choice between drive-up units, climate-controlled walk-up units and parking spaces, short-term or long-term rentals and on-line or in-person management – all in a safe and secure environment. Founded by two military, law enforcement and firefighter veterans in 2002, Storage Partners, LLC continues to be family owned and operated today. We empower our employees to take ownership and make decisions to provide a personalized and efficient service to our clients.

About Storage Partners, LLC: We pride ourselves on keeping extremely well-maintained properties – everything from mowed grass, painted curbs and reliable lighting to the overall cleanliness of our facilities. Our clients have the choice between drive-up units, climate-controlled walk-up units and parking spaces, short-term or long-term rentals and on-line or in-person management – all in a safe and secure environment. Founded by two military, law enforcement and firefighter veterans in 2002, Storage Partners, LLC continues to be family owned and operated today. We empower our employees to take ownership and make decisions to provide a personalized and efficient service to our clients.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Warehousing

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