Assistant Property manager

SUNRIDGE MANAGEMENT GROUP INC; Killeen (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

A leading property management company is seeking an Assistant Manager to assist in overseeing property operations. This full-time position involves managing resident relations, maintaining records, and ensuring compliance with regulations. Ideal candidates will possess a year of experience in property management and strong customer service skills.

Qualifications

• Requires 1 year experience in property management.
• Basic computer knowledge necessary.
• Ability to maintain accurate resident records.

Responsibilities

• Assist the manager in effectively managing the assigned property.
• Handle income collection and maintain resident records.
• Conduct outreach marketing and maintain customer relations.

Skills

Customer Relations

Property Management

Basic Computer Knowledge

Education

1 year experience in property management

Job description

The purpose of this job description is to communicate the responsibilities and duties associated with the position of ASSISTANT MANAGER. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB BRIEF: The ASSISTANT MANAGER is to assist the manager in effectively managing the assigned property. In the manager's absence, the ASSISTANT MANAGER will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the ASSISTANT MANAGER is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

Duties And Responsibilities

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

INCOME COLLECTION

• Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received by residents and applicants. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos)
• Deposits all monies prior to bank close each day
  
  

RESIDENT RELATIONS

• Maintains positive customer relations attitude
• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-ins, move-outs and vacancies when requested
• Delegates inspection or inspects with residents all move-in/move-outs
  
  

JOB DESCRIPTION: ASSISTANT MANAGER

April 2017 SR – Job Description: Assistant Manager 2 of 4

MARKETING

• Must be knowledgeable of all phases of leasing and resident retention
• Works with lease renewals each month
• Greets prospective clients, shows property and performs leasing duties as needed
• Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc
• Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing property and improving resident satisfaction
• Conducts outreach marketing weekly or as assigned by Manager
  
  

ADMINISTRATIVE

• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager
• Organizes and files all applicable reports, leases and paperwork
• Process move-ins and move-outs
• Process all security deposit move-out reports
• Accepts service requests from residents and routes to maintenance for prompt processing
• Conducts service follow-up with resident when work is completed
  
  

TRAINING

• Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses
  
  

GENERAL

• Performs any additional duties assigned by manager or property supervisor
  
  

Qualifications

Position requires at least 1 year experience in property management. Must have basic computer knowledge.

Work Hours:

40 hours per week for full time employees with flexible work week that may include holidays or weekends.

Physical Requirements

• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 50% sitting at desk
• Have frequent need (33% to 66% of the time) to perform the following physical activities:
  
  

Bend/Stoop/Squat Pick up litter, filing

Climb Stairs Show and inspect property

Push or Pull Inspect and show property, open and close doors, cabinets

Reach Above Shoulder Inspect property, store/retrieve supplies

• Have frequent need (33% to 66% of the time) to perform standing and walking activities related to inspecting and presenting property
• Constant need (66% to 100% of time) to perform the following physical activities:
  
  

Writing/Typing Corporate, inter-office, resident communications

Grasping/Turning Telephone, doorknob use

Finger Dexterity Operation of office equipment

• Lifting/Carrying (paperwork, deliveries, files, miscellaneous):
  
  

Over 25 lbs. Rare need (less than 1% of the time)

20 lbs. - 25 lbs. Occasional need (1% to 33% of the time)

Less than 20 lbs. Frequent need (33% to 66% of the time)

Under 10 lbs. Constant need (66% to 100% of the time)

Vision Requirements

• Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small detail and view computer screens
• Frequent need (33% to 66% of the time) to see things clearly beyond arm's reach (inspecting property, neighborhood surveys)
  
  

Hearing Requirements

• Constant need (66% to 100% of the time) to communicate over telephone and in person with vendors, corporate office staff, and residents
  
  

Speaking Requirements

• Constant need (66% to 100% of the time) to communicate over telephone and in person
  
  

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