Assistant Property Manager

Indianapolis Housing Agency; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Group Term Life Insurance

Vacation & Sick Time

Holidays

Job summary

Indianapolis Housing Agency is seeking an Assistant Community Manager in Indianapolis to support the Property Manager in day-to-day operations of an affordable housing community. You will assist with leasing, rent collection, budgeting, financial performance, and regulatory compliance, while ensuring resident satisfaction and retention.

Responsibilities include enforcing leases, overseeing inspections, maintaining occupancy, and coordinating with maintenance staff.

Qualifications

• Associate degree or higher in business administration or related field with 2 years in public housing and 1 year in multi-family property management.
• Computer literacy including Word/Excel; able to learn property management software.
• Valid Indiana driver’s license and willingness to relocate to Marion County within 6 months.

Responsibilities

• Assist in annual budgeting with Property Manager and monitor spending within budget.
• Ensure rent collection and timely bank deposits; submit daily reports to finance.
• Enforce lease terms, conduct recertifications, and monitor apartment maintenance and inspections.
• Maintain safety/curb appeal; report incidents to Property Manager.
• Keep records of management activities; prepare required reports.
• Supervise maintenance staff and deliver notices regarding rent changes, policies, or inspections.
• Attend resident meetings; prepare invoices for payment and approval.
• Interview applicants and perform LIHTC/HUD verification per program rules.

Skills

Computer literacy

Microsoft Office

Communication skills

Education

Associate degree or higher in Business Administration or related field

Tools

Property management software

Microsoft Word

Microsoft Excel

Job description

Position Summary

Under the supervision of Property Manager, the Assistant Community Manager is responsible for the effective and efficient management of an affordable housing community. The Assistant Property Manager initiates and coordinates all phases of apartment leasing. The primary objective is to assist the Property Manager with rent collection, property financial performance, compliance with all regulatory requirements, positive resident relations, and optimal resident retention.

Position Responsibilities

Responsibilities Include

• Assisting in the formulation of budgets for each calendar year, in collaboration with the Property Manager, as well as managing spending to remain within the established budgetary limits throughout the year.
• Ensuring all rents are collected when due, and posting payments according to established procedures and time constraints. Making all bank deposits without delay and immediately submitting daily reports to the finance department.
• Enforcing lease agreements, conducting recertifications, and monitoring the maintenance of apartments, including all inspections and move-ins.
• Ensuring the safety and well-being of the community by conducting inspections of the property for cleanliness and curb appeal, along with promptly reporting all liability and property incidents to the Property Manager.
• Maintaining records on all aspects of management activity on a daily, weekly and monthly basis. Submitting required reports to Property Manager and/or administrative office as requested, or required.
• Monitoring work performance of maintenance and other staff and regularly reporting findings to the Property Manager, along with delivering notices to residents regarding rent increases, evictions, changes in policies, inspections, exterminations, etc.
• Attending resident council meetings and other meetings in the absence of the Property Manager, as well, preparing invoices for payment and approval by the Property Manager.
• Interviewing applicants and performing required verification activities according to the Low Income Housing Tax Credit (LIHTC) Program, HUD 4350.3 Occupancy Handbook, Public Housing Program, and other federal subsidized housing programs.
• Maintaining all resident files in compliance with Section 42 LIHTC program, HUD 4350.3 Occupancy and Public Housing Program, and other federal subsidized housing programs, along with, enforcing occupancy policies and procedures by meeting with residents as needed. Will provide information and direction while addressing those in violation of policies or rules.
• Ensuring occupancy of communities, while welcoming tenants and showing property and explaining policies and regulations to prospective residents. Handling incoming calls from tenants, prospective residents, and completing appropriate paperwork.
• Providing indirect or direct supervision of office or maintenance staff.
• Other duties as required or assigned.

Qualifications

Minimum Qualifications:

• Associate Degree or higher in Business Administration or related field of study along with two (2) years related experience in public housing with one (1) year in multi-family property management, or an equivalent combination of education and experience necessary to successfully perform the requirements of the job.
• Ability to operate a computer, typewriter, calculator, fax machine, and copier, or other office equipment. Must be able to successfully work with Microsoft Office products including Word and Excel and be able to learn and use all related and required property management software.
• Valid Indiana Driver's license
• Must be a resident of, or willing to relocate to Marion County within six (6) months of employment.

The Indianapolis Housing Agency offers a complete benefits package for all full‑time employees. These benefits include:

• Medical
• Dental
• Vision
• HSA
• Employer Sponsored Group Term Life Insurance
• Vacation & Sick Time
• approximately 18 Annual Company Holidays
• Employer Sponsered PERF Retirement Plan
• and many more.