Assistant Property Manager

SYNC Residential; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Leasing Commission

Monthly Renewal Bonus

Monthly Delinquency Bonus

Job summary

SYNC Residential is seeking an experienced Assistant Property Manager for our CityCentre community in Houston, TX. You will assist the Property Manager with daily operations, leasing, and resident relations, including handling move-ins/outs, rent collection, and financial reporting.

The ideal candidate has at least 2 years of multi-family APM experience at a mid-rise Class A property, solid customer service skills, and proficiency with property management software.

Qualifications

• High School diploma or GED required.
• Minimum two years of multi-family Assistant Property Manager experience at a mid-rise community.
• P&L responsibility and budgetary experience.
• Proficiency with property management software (ResMan, Yardi, Onesite, etc.).
• Proficiency with MS Office Suite including Word and Excel.
• Must work one Saturday per month 10am-5pm and rotating 10am-7pm shift Tue/Thu.
• Valid Driver's License required.

Responsibilities

• Assist the Property Manager in daily property operations, including full operational responsibility in the absence of the Property Manager.
• Lease and apply paperwork processing, move-ins/outs, and renewals.
• Manage rent collection and delinquency communications.
• Prepare monthly close-out and financial reports; handle banking and deposits.
• Inspect apartments at move-out, document damages, and finalize charges.
• Coordinate with vendors for maintenance and site visits.
• Support leasing efforts to maximize occupancy and revenue.

Skills

Two years of experience as APM

Strong sales and customer service

P&L responsibility

Property management software

MS Office Suite

Weekend/overtime availability

Valid Driver's License

Education

High School diploma or GED

Tools

ResMan

Yardi

Onesite

MS Word & Excel

Job description

Due to an internal transfer, SYNC CityCentre is seeking an experienced Assistant Property Manager to join our team! Candidates must have at least 2 years experience in the APM role at a Class A, Mid-Rise community with strong sales and customer service experience. This position is required to work the 1st Saturday of each month (10am-5pm), MWF 9am-6pm, and rotating 10am-7pm shifts on Tuesdays and Thursdays. Valid Driver's License is required and will be confirmed during the pre-employment background check and drug screening process.

A Day in the Life of an Assistant Property Manager at SYNC Residential:

• Completing pre- and post- move out inspections to prepare service team for make ready process and residents for potential charges for any damages
• Preparing Final Account Statements for former residents based on in-person inspections
• Filing and managing eviction proceedings when necessary
• Managing resident inquiries, concerns, and complaints
• Contacting residents through multiple means of communication to manage rent collection and delinquency
• Handling key management for scheduled vendors, site visits, and unit inspections
• Assisting with management tasks as needed by the Property Manager
• Processing accounting activities such as entering purchase orders and vendor invoices
• Planning and participating in resident events
• Walking the property to ensure lease compliance and sending our violations accordingly
• Completing daily, weekly, and monthly close out reporting

Job Description:

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties:Assist the Property Manager in all aspects of daily property operations, including full operational responsibility in the event of the absence of the Property Manager. Performs the function of a Leasing Consultant as required by the needs of the property. This is a line position with a direct impact on company funds. This position requires the ability to work on weekends and work overtime when requested.

• Completes accounting and bookkeeping tasks, prepares monthly close-out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
• Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move-ins, move-outs, lease renewals, and notices.
• Manages resident move-in and move-out processes, including handling paperwork, evaluating applicants, and explaining policies.
• Maintains all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
• Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
• Conducts resident move-outs in accordance with state law and company standards.
• Inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
• Manages collections in accordance with company policies and procedures.
• Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
• Assists in managing the day-to-day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
• Oversees and directs efforts to maximize rental income and high occupancy through sales, marketing, and customer service.
• Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community.
• Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement.
• Maintains product knowledge of the assigned property.
• Fully supports the duties of the Property Manager by becoming more familiar with each duty and completing the same as required.
• Achieves occupancy, revenue, and resident retention goals by performing all activities related to leasing.
• Maintains consistent and punctual attendance record.
• Participates in company training and meetings as required.
• Performs other reasonable duties as assigned.

Skills & Qualifications:

• High School diploma or GED is required
• A minimum of two years of multi-family Assistant Property Manager experience at a mid-rise community is required
• P&L responsibility and budgetary experience
• Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.).
• Strong initiative and customer service orientation
• Proficiency with MS Office Suite including Word and Excel
• Must work one Saturday per month 10am-5pm and rotating 10am-7pm shift Tues/Thurs.
• Valid Driver's License required

BENEFITS:

• Medical, dental, vision, disability and life insurance
• 401(k) with employer match
• Generous paid time off
• Leasing Commission
• Monthly Resident Renewal Bonus
• Monthly Delinquency Bonus