Assistant Property Manager

S2 Residential; Fort Worth (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Bonuses

Medical, Vision, and Dental insurance

401(k) with immediate vesting

PTO & Paid Holidays

Professional certification reimburse

Apartment rental discounts

Company-sponsored events

Employee Assistance Program

Commissions

Job summary

S2 Residential is seeking an Assistant Property Manager in Fort Worth, TX, to support the Property Manager in daily operations and financial performance. You will help achieve occupancy goals, manage marketing efforts, and ensure a positive resident experience.

Responsibilities include rent collection by the 5th, move-in inspections, and maintaining resident files. The role requires excellent communication, organization, and reliable transportation, with a Monday–Saturday schedule and varying

Qualifications

• Two years+ of residential property management experience as an Assistant Property Manager.
• Detail-oriented with strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to listen to and align with residents and goals.
• Valid driver's license and auto liability insurance required.

Responsibilities

• Lead by example to deliver outstanding resident experiences and resolve concerns promptly.
• Collect and account for rents and other monies; enforce payment by the 5th and pursue overdue balances.
• Maintain resident files and move-in/move-out inspections with deposits.
• Collaborate with the Property Manager on occupancy, marketing, and expense control.
• Open the community on time each day and oversee daily operations.
• Coordinate with vendors, residents, and team members professionally.
• Assist in monitoring staff in the Property Manager’s absence.

Skills

Customer service

Organizational skills

Verbal communication

Written communication

Leadership potential

Fair Housing knowledge

ResMan knowledge

Tools

ResMan

MS Excel

Job description

Property Name:Tides on HulenHow you’ll make an impact:Support and work with the Property Manager to ensure the overall operational and financial success of the community.Oversight and responsibility for all on-site accounting functionsCollaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency.As the Assistant Property Manager, you’ll ensure that each resident and employee experience is in line with S2 Residential’s mission and core values.What you’ll do:Lead by example on how to create an exemplary customer experience for all future and existing residents at the community.Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise.Collect and account for all rents and other monies owed by applicants and residents.Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily.Collect past due balances from former residents and manage debt collection company relationship.Conduct resident move-out apartment inspections and complete deposit accounting.Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.Follow-up with ALL prospects via phone call and email.Process rental applications.Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to day of move in.Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete prior to 9am.Maintains relationships with vendors, residents, team members and associates on a professional level at all times.In Property Managers absence, Assistant Property Manager aids in monitoring staff for the successful operation of the community.Qualifications:Two years+ of residential property management experience as an Assistant Property Manager.Exercises leadership potential.Must be consistently detail oriented.Strong organizational skills.Excellent written and verbal skills.Ability to listen and understand goals.Ability to think creatively and innovatively.Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plusKnowledge of ResMan a plusHave a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.Valid driver license and auto liability insurance is requiredMust have reliable transportationPersonal Qualities:Positive attitudeOutstanding customer service; able to consistently surprise and delight our residentsA true team player - willing to work and support at all levelsOur Hours:9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property’s needs and resident activities.Physical Demands:Ability to climb up to four flights of stairs to access apartments.Ability to walk several acres to tour community.Some lifting; up to 25lbs.Ability to sit or stand for long periods at a time.Benefits we want to share with you:Competitive pay with bonusesMedical, Vision, and Dental insuranceCompany-paid life insurance401(k) with immediate vestingPTO & Paid HolidaysProfessional or Industry Certification ReimbursementEmployee Referral ProgramApartment Rental DiscountsThe Perks:Company-sponsored events & team outingsEmployee Assistance ProgramCommissions- S2 has a competitive commission structure to reward you for your hard workTraining:S2 Residential onboarding training programCompliance training coursesMentorship by peer