ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Evansville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Vacation & paid time off

Holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401(k) with company match

Opportunities for advancement

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Evansville apartment community. You will assist the Property Manager to maintain cash flow, ensure property standards, and manage the site in the manager's absence.

The role involves resident communications, scheduling tours, processing applications, rent collection, and ensuring regulatory compliance, all while delivering excellent customer service to residents and prospects.

Qualifications

• High school diploma or equivalent required.
• Property management experience preferred.
• Detail oriented and organized.
• Valid driver's license required in the resident state.
• Available to work weekends and travel for training/meetings.
• Strong written and verbal English communication.
• Spanish language skills are a plus.

Responsibilities

• Promptly answer resident and prospect inquiries by phone and email.
• Schedule tours to show model or vacant units and explain terms.
• Assist with move-ins, move-outs, and renewals.
• Close sales, collect deposits, and process applications.
• Maintain accurate records and reports.
• Ensure HUD and Fair Housing compliance.
• Assist with rent collection and address delinquencies.
• Coordinate with other departments as needed.
• Protect confidentiality of resident data.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Weekend availability

Valid driver's license

Willing to travel

Spanish bonus

Education

High school diploma or equivalent

Job description

Location: Evansville, Indiana.

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 307-unit Carriage House of Evansville apartment community! The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e‑mail inquiries from residents and prospective residents.
• Follow‑up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move‑ins, move‑outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.