Assistant Property Manager

Equity Real Estate Management LLC; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Equity Real Estate Management LLC in Dallas, TX seeks a Property Manager Assistant to support day-to-day operations and optimize occupancy and revenue. You will work under the Property Manager to ensure excellent resident service and property performance.

Ideal candidates have strong sales, marketing and administrative skills, plus fluent English. On-site role with opportunities for growth within a growing company that values teamwork and integrity.

Qualifications

• Minimum professional experience in property management or related environment.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and deadlines with attention to detail.

Responsibilities

• Assist Property Manager to meet revenue and occupancy goals.
• Lease units, conduct site tours, and show amenities.
• Assist in resident retention and host community events.
• Develop and implement sales and marketing plans.
• Handle inquiries from prospective residents and service requests.
• Ensure grounds and units are safe and well maintained.
• Screen applicants according to policy.
• Prepare and explain rental documents; ensure move-in readiness.
• Complete daily, weekly, month-end reports and process payments.
• Attend meetings and training; perform other tasks as needed.

Skills

Professional image

Supervisory skills

Customer service

English fluency

Sales & marketing knowledge

Organizational skills

Computer skills

Financial statement literacy

Vendor management

Job description

Equity Real Estate Management (EREM) is growing! We love what we do, and we are looking for talented, like-minded individuals to join our ever-growing team of rock stars!

At EREM we offer a positive, forward-thinking culture where ideas and opinions are welcomed. Providing you with the tools you need to succeed in your job and an understanding that everyone is important in achieving overall success. We strive to create an environment that offers great opportunities to learn and grow both personally and professionally. Our commitment to maintaining high standards and best practices ensures that everyone is working cohesively towards the same goal. That’s why we encourage innovation, give autonomy to our team members, reward hard work and actually have fun while doing it!

Our Mission

To provide innovative solutions to challenges within our industry, ultimately elevating the quality of service to all residents, owners, investors and lenders.

Core Values

• All in.
• One team, one goal.
• Building trust through transparency.

Job Functions

• Assist Property Manager in operating the property in accordance with company policies and procedures to achieve budgeted revenue and occupancy goals and enhance the value and quality of the property.
• Lease units by aggressively selling the products and services of the property. Conduct site tours and demonstrate property amenities, model apartments and available apartments.
• Assist in establishing and executing an effective resident retention plan, including positive customer relations and timely resolution of resident problems. Assist in planning and hosting property sponsored resident social functions.
• Assist in developing and implementing effective sales and marketing plans and strategies. Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
• Effectively handle telephone inquiries from prospective residents, service requests from residents and information requests from owners and company personnel.
• Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
• Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
• Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in. Proofread all lease paperwork.
• Accurately complete and submit daily, weekly and month-end closing reports on a timely basis, accept payments and process for deposit, collect delinquent rents, complete injury and loss reports and claims and other reports and plans as required.
• Follow all safety procedures. Report any safety hazards found and assist in ensuring correction on a timely basis.
• Represent the Property Manager when absent in operation of the property.
• Make bank deposits and perform other property related errands as requested.
• Attend company meetings and training and industry seminars.
• Perform other tasks assigned by Property Manager in the operation of the property.

Skills

• Professional image
• Excellent management, supervisory and communication skills
• Strong customer service orientation
• English fluency (Spanish or other language abilities may be required)
• Superior understanding of sales and marketing concepts and techniques
• Strong organizational and administrative abilities
• Strong computer skills
• Strong advanced business mathematical abilities and familiarity with financial statements
• Knowledge of on-site maintenance requirements including dealing with vendors and contractors

For more information, please see the attached job description to the job posting.