Assistant Property Manager

Hispanic Housing Development Corporation; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for an Assistant Property Manager to enhance affordable housing solutions. This role focuses on providing exceptional customer service, managing property operations, and ensuring resident satisfaction. The ideal candidate will have a strong background in residential property management and affordable housing, along with excellent communication skills in both English and Spanish. Join a dedicated team committed to making a positive impact in the community and enjoy a fulfilling career with competitive salary and benefits.

Qualifications

• Experience in affordable housing and residential property management.
• Proficient with Microsoft Office and property management software.

Responsibilities

• Communicates issues to Property Manager and Supervisor.
• Processes re-certifications and prepares leases.
• Conducts housekeeping visits and marketing outreach.

Skills

Customer Service

Communication Skills

Fluency in English

Fluency in Spanish

Education

High School Diploma

2-Year Degree

4-Year Degree

Tools

Microsoft Office

Property Management Software

Job description

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.

We are seeking an experienced Assistant Property Manager to join our team and help us carry out our vision. The candidate must be team oriented with experience in affordable housing and residential property management. The candidate must excel in providing superior customer service to residents. This is a great opportunity to expand your career within property management and make a difference in people's lives. Position offers a competitive salary and excellent benefits.

ESSENTIAL JOB FUNCTIONS

Include the following. Other duties may be assigned.

• Communicates all problems and special cases and makes recommendations to the Property Manager and the Property Supervisor.
• Processes re-certifications (i.e., sets up interviews, assists with filling out forms, follows up with processing information, performs rent calculations, prepares leases).
• Inspects site grounds and common hallways on a regular basis.
• Monitors make-ready status of vacant apartments.
• Conducts housekeeping home visits, and marketing outreach to local agencies and businesses.
• Acts as a liaison and advocate on behalf of the residents to public and private agencies.
• Carries out rent collection program and follow-up procedures for delinquent rent and evictions in accordance with approved HHDC policies.

MINIMUM QUALIFICATIONS

• High school diploma (minimum); 2-year or 4-year degree a plus.
• Proficient with Microsoft Office products and property management software.
• Affordable housing leasing experience required (2-year minimum).
• Must have or be able to obtain State of Illinois AMP Leasing Certificate.
• Must have experience working with the Tax Credit program/affordable housing.
• Good communication skills.
• Fluency in written and spoken English/Spanish required.
• Confident, positive attitude and manner.
• Able to interact effectively with a wide range of people.