ASSISTANT PROPERTY MANAGER

Renters Warehouse; Chesterfield (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading property management company is seeking an Assistant Property Manager to oversee property operations and support tenant relations. This role involves managing tasks from coordinating with contractors to ensuring customer satisfaction. Ideal candidates will have strong organizational skills and experience in property management or customer service. The position requires travel within a designated area and offers an entry-level opportunity in a dynamic environment.

Qualifications

• 3+ years of experience in customer service or property management.
• Strong knowledge of computers and technology.

Responsibilities

• Manage owned and leased properties, mediating between owners and tenants.
• Perform routine property inspections and coordinate maintenance.

Skills

Customer Service

Problem Solving

Communication

Organization

Education

High School Diploma

Tools

Microsoft Office

Cloud-based Software

Job description

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Summary

This position is accountable for managing owned and leased properties: to support the delivery of centralized services; and to mediate between owner and tenant.

Essential Duties And Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Collaborate with Centralized Services to maintain an optimal external and internal property management experience.
• Work with select clients to coordinate rehabs with contractors and coordinate bids in collaboration with centralized turns team.
• Work extensively in cloud-based management software performing accounting and other related property management tasks.
• Enter and pay bills or invoices for utility bills or rental licenses.
• Coordinate rental license paperwork and related tasks with local municipalities.
• Coordinate communications between maintenance department and local operations.
• Work with housing assistance entities regarding rent assistance payments, property inspections and lease agreements.
• Perform routine and random property inspections to assess property condition.
• Receive monthly rental payments and record them in management software.
• Handle petty cash and prepare bank deposit slips.
• Provide customer service via phone and email to property owners, assisting with questions or concerns.
• Assist with maintenance coordination with local internal staff.
• Manage property keys.
• Assist and report to the Property Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Real Estate License not required but preferred.
• An employee may be granted a period of time (3 months) to obtain a license. However, progress toward this goal will be monitored and employment is contingent upon progress and obtaining the required license.
• Strong knowledge of computers and technology including cloud-based software and applications.
• Proficient in Microsoft Office (Word, Excel).
• Ability to self-manage and problem solve with little or no direction.
• Ability to communicate well and provide exceptional customer service.
• Organized and able to manage multiple priorities.
• Demonstrate honesty, trustworthiness & accountability.
• Must have a driver's license, a clean driving record, and dependable transportation.
• Confidence to travel to and work with clients in all areas of the metro area.

Education and/or Experience

• High School Diploma, GED, or 3+ years of experience in customer service, property management, or a related field.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs, and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision.

Work Environment

Remote Status: N/A

Travel Requirements: 25%-50% of travel required in a 50-100-mile radius around assigned area.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles, and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other