Assistant Property Manager

Mobile-Loaves-and-Fishes-; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

100% employer-paid health, dental, vision, life insurance

Generous paid time off and holiday pay

Matching 401(k) retirement plan

Professional development opportunities

Job summary

Mobile-Loaves-and-Fishes- is looking for an Assistant Property Manager in Austin, Texas. This full-time position is crucial in maintaining the operational integrity of Community First! Village. Responsibilities include supervising staff, ensuring lease compliance, and engaging with the community. Candidates should have 2-3 years of property management experience and proficiency in property management software. The company offers comprehensive benefits including health insurance and a 401(k) retirement plan.

Qualifications

• 2-3 years of property management experience, preferably in multifamily or supportive housing.
• Ability to maintain professional relationships with law enforcement and community partners.
• Demonstrated leadership in building a positive work environment.

Responsibilities

• Maintain a safe and healthy community by enforcing standards and lease agreements.
• Supervise Property Management staff and provide training on leasing procedures.
• Coordinate with law enforcement to strengthen relationships and oversee evidence sharing.

Skills

Property management experience

Proficiency in Excel

Strong organizational skills

Leadership skills

Problem-solving skills

Tools

Property management software

Job description

Assistant Property Manager

We are hiring two Assistant Property Managers to support the growth of Community First! Village. One position will remain on our main CFV campus on Hog Eye Road while the second will start there and later transition to our new Burleson property.

This full‑time, exempt position reports to the Property Manager and generally follows Monday‑through‑Friday, 8:30 am–5:30 pm. Some nights, weekends, and rotating on‑call duties may be required. The primary work location may shift based on operational needs and phase launch timing.

About the Role
The Assistant Property Manager plays a vital role in maintaining the operational integrity of CFV, supporting lease compliance, neighbor relations, and the development of systems and procedures that keep daily operations running smoothly. The role also supervises Property Management staff, coordinates with law enforcement and supportive service partners, and serves as a key leader within the Neighbor Care team.

Duties & Responsibilities

• Property Operations & Lease Compliance
  • Maintain a safe and healthy community by enforcing standards and lease agreements.
  • Enforce housing contract rules and communicate fines or corrective actions.
  • Oversee and audit lease violations issued to neighbors and maintain records of all communications.
  • Organize, analyze, and assess incident reports to identify lease violation trends.
  • Review high‑profile incident reports and communicate all liability and significant community incidents immediately to the Property Manager.
  • Oversee unit inspections to assess cleanliness and compliance with lease agreements and report high‑priority concerns.
  • Track unit‑readiness timelines to ensure efficient turnover and occupancy compliance.
  • Oversee the processing of rent payments and track delinquencies.
  • Prepare and deliver notices in accordance with housing agreements and applicable law.
  • Generate regular reports on occupancy, compliance, lease activity, and trends for the Property Manager.
  • Conduct regular community walkthroughs to assess and document property and community conditions.
  • Maintain overall administrative integrity of property management systems, ensuring tenant records, notices, charges, and financial data are accurate and current.
  • Monitor and analyze the effectiveness of policies and procedures and make recommendations to the Property Manager.
  • Develop standard operating procedures (SOPs) for administrative, leasing, and lease compliance functions and ensure adherence.
  • Make recommendations for housing contract amendments.
  • Assess lease violation trends to recommend strategies that improve neighbor retention.
  • Conduct and oversee move‑in and move‑out inspections and document unit condition.
  • Coordinate with move‑in teams and case managers to ensure lease execution and occupancy timelines are met.
• Team Leadership & Cross‑Functional Coordination
  • Supervise Property Management staff.
  • Train staff on leasing procedures, compliance standards, policy enforcement, and neighbor engagement expectations.
  • Supervise and provide performance evaluations for staff to ensure accuracy in data entry, notices, and neighbor files.
  • Serve as the primary escalation point for staff questions, difficult neighbor situations, and operational decisions requiring supervisory authority.
  • Maintain strong working relationships with other MLF departments and external partners.
  • Maintain communication with Supportive Services to provide eviction off‑ramps when possible.
• Community Relations & Legal Support
  • Discuss lease violations with neighbors and provide guidance in alignment with community policies.
  • Attend eviction court hearings as the Property Management representative and maintain all legal files and case notes.
  • Work closely with the Travis County Sheriff's Office to strengthen relationships with officers and oversee the sharing of evidence.
  • Participate in planning and execution of community events and staff meetings.
  • Assist in planning, presenting, and executing quarterly CFV Town Halls.
  • Perform other duties as assigned.

Knowledge, Skills, Abilities & Principles

• Commitment to serving those who have experienced homelessness and alignment with MLF's vision, mission, core values, and goals.
• 2–3 years of property management experience, preferably in multifamily, affordable, or supportive housing environments.
• Proficiency in Excel, Word, and property management software.
• Ability to maintain professional relationships with law enforcement, supportive services, and community partners.
• Ability to delegate tasks effectively while maintaining accountability and ensuring timely completion.
• Proven ability to train staff in system use, policy implementation, and best practices for customer service and lease compliance.
• Strong organizational skills and attention to detail.
• Strong problem‑solving skills with the ability to act decisively.
• Action‑oriented with the ability to manage multiple projects in a fast‑paced environment.
• Ability to be discreet and handle confidential information appropriately.
• Demonstrated leadership in building a positive, collaborative work environment that supports team development.
• Skilled in leading teams through high‑pressure or sensitive situations with clarity and confidence.
• Ability to navigate conflict, de‑escalate sensitive situations, and respond with sound judgment in alignment with community policies.
• Ability to work joyfully and connect with diverse populations and organizations.
• Good listening and communication skills.
• Collaborative spirit with the ability to work both independently and as part of a team.
• Common sense, judgment, patience, compassion, and professionalism.
• Demonstrates integrity and strives for excellence in work.
• Must have a valid driver’s license.

Work Environment & Physical Demands

• Ability to move throughout Community First! Village's phases and other MLF properties, as needed.
• Ability to work in an office setting as well as in outdoor and residential community environments.
• Ability to work in all weather conditions, including heat, cold, rain, and other outdoor elements.
• Ability to lift up to 50 pounds.
• Ability to walk, stand, and move throughout the property for extended periods of time.

Benefits

• Day one 100% employer‑paid health, dental, vision, life, STD & LTD insurance.
• Generous paid time off & holiday pay.
• Matching 401(k) retirement plan.
• Corporate discount program.
• Professional development opportunities.
• Employee assistance program.
• Paid parental leave.
• Wellness partnership benefits.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.