Assistant Property Manager

Morgan Properties; Aiken (SC); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Rent discount

Lease commissions

Renewal commissions

Morgan Essentials

401(k) match

Paid time off

Education reimbursement

Healthcare benefits

Employee referral program

Job summary

Morgan Properties is seeking an Assistant Property Manager to support the Property Manager with leasing, collections, resident services, and maintenance oversight across the property. Your role will help ensure high standards and top-notch service for residents and staff.

You will assist with scheduling, records, refunds, and rental eligibility while coordinating with office staff and vendors. A strong customer-service mindset and detail orientation are essential for success.

Qualifications

• Associates degree or two to three years of related experience and/or training.
• Prior property management or sales/customer service leadership experience.
• Valid driver’s license and auto insurance may be required for travel between properties.

Responsibilities

• Assist leasing, collections, resident services, and maintenance oversight under the Property Manager.
• Handle delinquent accounts, collections, move-ins, renewals, and rental records.
• Schedule property appointments and maintain accurate resident records.
• Process security deposits and ensure positive resident relations.
• Support monthly reporting on renewals, rents, leasing, and retention.
• Provide training/coaching to office staff and take meeting minutes as needed.
• Build relationships with vendors and oversee lease renewals and invoicing.
• Ensure compliance with Fair Housing Laws and company policies.

Skills

Interpersonal communication

Problem solving

Detail orientation

Lease administration

Vendor relations

Education

Associates degree or equivalent

Two to three years related experience

Job description

Join Our Team as an Assistant Property Manager – Support with Excellence!

We are seeking a reliable and ambitious Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you!

What You’ll Be Doing:

As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff.

Essential Responsibilities:

Leasing, Collections, and Resident Services:

• Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
• Assist in following up on delinquencies and ensure timely collection of payments.
• Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Assist in scheduling appointments for potential prospects and residents.
• Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
• Process security deposit refunds and ensure positive resident relations.
• Record all resident correspondence and assist in validating rental eligibility.
• Promote resident retention programs and address resident concerns promptly.

Managerial Support and Staff Coordination:

• Provide support in the absence of the Property Manager and assist in managerial duties as directed.
• Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
• Provide training and coaching to office staff as directed by the Property Manager.
• Attend staff meetings and take minutes when necessary.
• Assist in collection and processing of all payments and purchase orders.
• Assist in any requested work to be done on the property and ensure completion.

Vendor Relations and Lease Oversight:

• Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.
• Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
• Maintain renewal records and assist with marketing and follow-up for leasing.

Compliance:

• Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.

What We’ll Expect from You:

Qualifications:

• Associates degree (A.S, A.A.) from a two-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Prior experience in property management or managerial experience in a sales/customer service role.
• Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.

Skills:

• Strong interpersonal and communication skills to interact effectively with residents and office staff.
• Strong analytical and problem-solving skills to resolve issues efficiently.
• Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

What You Can Expect from Us:

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

• Excellent Base Pay $19.00 - $21.00/hour
• 20% Rent Discount
• $100 New Lease Commissions
• Property Staff Shared Renewal Commissions (paid monthly)
• $300 Morgan Essentials (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 Holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services