Assistant Project Manager - REMOTE ROLE

ADP, Inc.; Madison (WI); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health insurance

Paid Life insurance & AD&D

Paid Long-Term Disability

Paid Time Off (Vacation and Sick)

Paid 8 Holidays

Vision insurance

Job summary

MERIT CRO, Inc. is seeking a detail-oriented administrative professional to support the project management division in coordinating study activities and documents for clinical trials.

You will assist with data and document handling in the EXCELSIOR™ cloud environment, ensuring quality and timely deliverables across sites, readers, and sponsors. Ideal candidates will have a BA/BS and strong organizational skills, with proficiency in Microsoft Office and a collaborative, problem-solving mindset.

Qualifications

• Strong interpersonal and organizational skills with attention to detail.
• Ability to follow directions and work independently.
• Proficiency in Microsoft Office software and core business tools.

Responsibilities

• Assist in project management activities and document coordination for studies.
• Support creation, distribution, and maintenance of study documents.
• Participate in startup to closeout activities and routine reporting.
• Coordinate site information, meeting logistics, and study updates.
• Provide guidance and support to sponsors, CROs, and sites on procedures.
• Uphold SOPs and company policies across study teams.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Communication

Team player

Education

BA or BS degree

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Madison, WI, US

2 days ago Requisition ID: 1026

MERIT CRO, Inc. is a global clinical trial endpoint expert specializing in multiple therapeutic areas. We are committed to making a difference and are seeking talented people to join our team. Collaboration and customer focus are at the core of everything we do. We value diversity and are interested in people with drive, dedication, and creative problem-solving skills. We offer flexible schedules and remote opportunities.

Assists the Project Management Division with the coordination and conduct of project management activities, including the creation and distribution of study-related documents and the coordination of study activities. Carries out management directives in a professional, efficient, and thorough manner. Primary functions include assisting project management of clinical trial data in the EXCELSIOR™ cloud application environment; perform data upload, quality control functions; maintenance of controlled documents including Master Project Files; and provide support functions for clinical sites, reading centers and clients using EXCELSIOR™ according to MERIT and/or study specific procedures and Good Clinical Practices (GCP).

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned.)

Administrative Duties:

• Manage office tasks including organization and coordination of controlled documents
• Assist with all aspects of study management
• Assist in the development of project and regulatory documents; includes proofreading of documents
• Assist in the creation, duplication, and dissemination of documents.
• Assist with responses to quality review audits
• Assist with the development/implementation of training programs
• Monitor own work to ensure quality and completeness

Study-Related Duties:

• Assist with all study activities from start-up through close out
• Organize and prioritize work assignments to complete assignments and tasks on time, with quality and has the ability to anticipate problem areas in advance. Apply creative approaches and ideas to solve problems maximizing effective use of appropriate resources.
• Assist with the development of new study specific processes and procedures
• Initiation of Master Project File and maintenance of project documents
• Generate and email eligibility reports and notifications
• Attend project meetings internally and with sponsors (via teleconference or face-to-face) throughout the project
• Maintain established study specific systems and procedures for regular status updates, site information lists, revisions of plans or study documents and routine correspondence.
• Assist with generating study reports and assembling data for study updates

Software-related Duties:

• Understand the EXCELSIOR™ product, protocol, and conduct of clinical trials in sufficient detail to be able to adequately discuss tasks with study team members
• Complete the initial configuration of studies within EXCELSIOR™
• Assist with the review of EXCELSIOR™ study specific configuration
• Manage and review site surveys, update EXCELSIOR™ for site registration
• Assist with providing guidance and training to sponsors, CROs, clinical sites, and graders on the use of EXCELSIOR™, including software functionality and technical support
• Clinical site technician and equipment certification
• Image check-in and quality control
• Issue and review data query responses to ensure completeness and accuracy of response relative to other data
• Review, categorize, and respond to customer support and complaint tickets in the helpdesk application
• Follow up with sites, sponsors, and reading center personnel on EXCELSIOR access; review inactive user reports

Other:

• Comply fully with company policies and Standard Operating Procedures (SOPs)
• Other responsibilities may be assigned as required

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

BA or BS degree from a four-year college or university, some related experience and/or training in administrative or customer service, preferably in a health care or service-related environment, or equivalent combination of education and experience.

Preferred experience in clinical trial or project management in a related field.

Other Skills and Abilities

Strong interpersonal and organizational skills, excellent attention to detail, ability to follow direction, assess Company needs and work independently. Computer skills to include proficiency in Microsoft Office software and ability to learn Company specific software. Must be able to project a professional attitude and image appropriate for the work environment.

Ability to participate and contribute to a team environment as a team member. Oral and written communication is clear, concise, and effective.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

While performing the duties of this job, the employee is regularly required to use hands; to touch, finger and grasp, handle or feel, with repetitive motions, and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms, stoop, crouch, kneel and climb. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits Offered:

• 401(k) Retirement Plan
• Health insurance
• Paid Life insurance & AD&D
• Paid Long-Term Disability
• Paid Time Off (Vacation and Sick)
• Paid 8 Holidays
• Vision insurance

MERIT CRO, Inc. is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce It is the employment policy and practice of MERIT CRO, Inc. to recruit and hire qualified employees without discrimination based on race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, age, mental and physical disability, pregnancy, medical condition, genetic information, political affiliation, union membership, status as a parent, marital status, military or veteran status, or other classes protected by applicable law, and to not discriminate concerning compensation and opportunities for advancement, including upgrading, promotion, and transfers. We will provide reasonable accommodation to qualified individuals throughout the application, interviewing, and employment process. If you require reasonable accommodation, please contact us.