Assistant Project Manager - Remote

ZipRecruiter; Boston (MA); Remote; USD 125,000 - 150,000; Part time

Job summary

OpenExchange is seeking a part-time Assistant Project Manager to support its conference services worldwide. This role includes assisting Project Managers in coordinating events, ensuring excellent communication, and managing client relationships. Ideal candidates will possess strong organizational skills, be proficient in MS Office and Salesforce, and be able to work flexibly in a remote environment. There's potential for growth into full-time roles within the company.

Qualifications

• Bachelor’s Degree required.
• Strong organizational skills and ability to multitask.
• Excellent communication skills in verbal, written, and presentation.

Responsibilities

• Assist Project Managers with event delivery and staffing.
• Communicate key event points and prepare post-conference reports.
• Coordinate client communication before and during events.

Skills

Organizational skills

Multitasking

Problem-solving

Excellent communication

Education

Bachelor’s Degree

Tools

MS Office

Zoom

Salesforce

Job description

Job Description

Job Scope:

• OpenExchange is seeking an Assistant Project Manager (APM) to join our growing organization. In this role, you will support Project Managers (PM) in coordinating and delivering OpenExchange's conference services worldwide.
• The role begins with training and responsibilities as a Video Specialist 2 (VS2). Mastering VS2 skills is essential for understanding OpenExchange services and processes.
• This position is remote and part-time, with some travel possible depending on events.
• It offers a unique opportunity to support global Video Conference operations within a virtual, start-up environment that is rapidly expanding its client base.
• There is potential for growth into other areas such as Delivery and Human Resources, possibly leading to full-time roles.

Responsibilities:

• Assist Project Managers with event delivery, including:
• Staffing Video Specialists for events
• Organizing kickoff calls
• Communicating key event points
• Preparing 'Cheat Sheets' for conference days
• Coordinating with clients before and during events
• Leading internal teams for successful execution
• Creating backup connections upon request
• Monitor Helpscout for client event requests and coordinate coverage.
• Accurately enter and build event details in Salesforce and Central for project handover.
• Prepare post-conference analytic reports for clients.
• Fulfill duties as a Video Specialist and other duties as needed.

Qualifications:

• Bachelor’s Degree
• Strong organizational skills, multitasking, problem-solving
• Excellent communication skills: verbal, written, presentation
• Ability to build trust and deliver excellent service
• Proficiency in MS Office, Zoom, Salesforce
• Ability to work effectively in a virtual, fast-paced environment
• Flexible work hours to support international clients and global teams

Company Information:

• OpenExchange is a leader in video and multimedia solutions for investor communications, with operations in Boston, New York, London, and Hong Kong.
• We are committed to equal employment opportunities and prohibit discrimination and harassment of any kind, applying this policy across all employment terms and conditions.