Assistant Project Manager - Food Service

CW Resources, Inc.; Natick (MA); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plans & Match

Paid Holidays & Vacation

Sick & Personal Time

Job summary

CW Resources, Inc. seeks a proactive Food Service Assistant Project Manager to lead daily galley operations for military personnel in Natick, MA. You will supervise staff, ensure timely, high-quality meals, and enforce food safety protocols.

Ideal candidates have 2–3 years in food service with supervisory experience, strong organizational skills, and proficiency in MS Office. This role is on-site with potential for process improvement and teamwork within a mission-driven environment.

Qualifications

• Minimum 2–3 years of experience in food service or kitchen management.
• Minimum 1 year of supervisory experience in food service, hospitality, or institutional dining.
• Solid understanding of food safety standards, sanitation practices, and kitchen operations.
• Strong organizational and multitasking skills in fast-paced environments.
• Effective communication skills for directing staff and interacting with leadership.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for reporting and scheduling.

Responsibilities

• Supervise and manage the daily operations of the galley, ensuring smooth and efficient food service to uniformed military personnel.
• Provide guidance, and elevate any issues to leadership as necessary.
• Recruit, train, schedule, and supervise galley staff to ensure excellent customer service and efficient food preparation and service.
• Communicate clear job responsibilities and performance expectations to all team members.
• Ensure staff members follow proper food safety protocols, including sanitation and handling of food items.
• Ensure compliance with all relevant food safety standards, health codes, and military regulations.
• Assist in the oversight of proper storage, preparation, and serving of food to meet health and safety requirements.
• Conduct regular inspections of kitchen and dining areas to ensure cleanliness and organization.
• Maintain accurate records of inventory, ordering necessary supplies, and ensuring kitchen equipment is functional and in good condition.
• Track and adjust attendance records, manage staff schedules, and make payroll adjustments as needed.
• Monitor food quality and presentation, ensuring it meets the required standards for taste, appearance, and nutritional value.
• Perform final checks on meals to ensure proper portioning and dietary requirements are met.
• Ensure the dining experience meets the needs of military personnel, maintaining high levels of satisfaction and resolving any customer complaints or issues promptly.
• Oversee the cleanliness and organization of the galley, ensuring that all food preparation areas, serving lines, and dining spaces are kept clean and sanitary.

Skills

Food service management

Supervisory experience

Communication

Food safety

Inventory management

MS Office

Tools

MS Office Suite

Job description

Job Category: Contract Services

• Full-Time
• On-site
• Rate: $28.37 USD per hour

Locations

Natick, MA 01760, USA

Description

CW’s Core Values: Mission Driven, Teamwork Makes Ss Stronger, & Everyone Brings Value!

Are you a proactive individual who thrives in fast-paced environments and enjoys making a difference? We’re seeking a motivated Food Service Assistant Project Manager to join our team! If you’re someone who’s eager to lead, creating a welcoming environment, and actively engage in operational tasks, we want to hear from you!

• Supervise and manage the daily operations of the galley, ensuring smooth and efficient food service to uniformed military personnel.
• Provide guidance, and elevate any issues to leadership as necessary.
• Recruit, train, schedule, and supervise galley staff to ensure excellent customer service and efficient food preparation and service.
• Communicate clear job responsibilities and performance expectations to all team members.
• Ensure staff members follow proper food safety protocols, including sanitation and handling of food items.
• Ensure compliance with all relevant food safety standards, health codes, and military regulations.
• Assist in the oversight of proper storage, preparation, and serving of food to meet health and safety requirements.
• Conduct regular inspections of kitchen and dining areas to ensure cleanliness and organization.
• Maintain accurate records of inventory, ordering necessary supplies, and ensuring kitchen equipment is functional and in good condition.
• Track and adjust attendance records, manage staff schedules, and make payroll adjustments as needed.
• Monitor food quality and presentation, ensuring it meets the required standards for taste, appearance, and nutritional value.
• Perform final checks on meals to ensure proper portioning and dietary requirements are met.
• Ensure the dining experience meets the needs of military personnel, maintaining high levels of satisfaction and resolving any customer complaints or issues promptly.
• Oversee the cleanliness and organization of the galley, ensuring that all food preparation areas, serving lines, and dining spaces are kept clean and sanitary.

What You Need to be Successful:

• Minimum of 2-3 years of experience in food service or kitchen management, ideally in a military or institutional setting.
• Minimum 1 year of supervisory experience in food service, hospitality, or institutional dining.
• Solid understanding of food safety standards, sanitation practices, and kitchen operations.
• Strong organizational and multitasking skills in fast-paced environments.
• Effective communication skills for directing staff and interacting with leadership.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for reporting and scheduling.

Bonus If You Have These Skills:

• ServSafe or other food safety certification.
• Familiarity with military regulations related to food service, health codes, and dietary restrictions.
• Familiarity with inventory management systems and scheduling software.
• Strong attention to detail and commitment to quality.
• Strong interpersonal skills to communicate effectively with staff, customers, and military personnel.
• Ability to resolve operational challenges quickly and efficiently while maintaining high standards of food quality and service.
• Must have a valid driver’s license and RealID.

Why You'll Love This Job:

• You’ll be a part of a mission-driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement—grow your career with us!

Explore Our Generous Benefits Package:

• Employer Sponsored Benefits Includes:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plans & Match Options
  • Disability Plans
  • Life Insurance
  • Paid Holidays & Vacation
  • Sick & Personal Time
• Voluntary Benefits Offered Includes:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical & Environmental Demands:

• Ability to stand, walk, bend, and kneel for extended periods, especially during meal preparation and service.
• Ability to lift and carry up to 50 lbs. regularly (e.g., lifting food supplies, kitchen equipment).
• Frequent use of hands and fingers for tasks such as operating kitchen equipment, preparing food, and cleaning.
• Ability to work in confined spaces, such as kitchen cabinets or storage areas.
• Exposure to hot temperatures in kitchen environments (e.g., ovens, stoves, fryers) and cold temperatures in walk-in refrigerators/freezers.
• Occasional exposure to fumes, steam, and cooking odors from kitchen equipment.
• Required to wear appropriate personal protective equipment (PPE), such as gloves, non-slip shoes, and safety goggles when needed.
• Must follow safety protocols to prevent accidents in the kitchen and dining areas.
• Reasonable accommodations can be provided.

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any status proected by applicable federal, state, or local law.

Company Overview: CW Resources, a part of CW Group, is a national non‑profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer:We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Shows intense and eager enjoyment and interest

Leader

Inspires teammates to follow them

Team Player

Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.