Assistant Project Lead/Customer Service Representative

Oldcastle; Elgin (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401k plan

Short-term disability insurance

Long-term disability insurance

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

Job summary

CRH Americas Building Products in Elgin, IL is seeking a detail-oriented Project Coordinator to provide support to the project lead team, handle administrative tasks, read plans, and assist with pricing and submittals.

You will coordinate with transportation, planning, engineering and sales, communicate order status, and help resolve inquiries while adapting in a fast-paced manufacturing environment. SAP experience and Excel proficiency are valued.

Qualifications

• 1+ year in an office environment.
• Experience in manufacturing or logistics preferred.
• Excellent interpersonal and oral/written communication.
• Comfortable user of Microsoft Excel.
• Detail oriented with the ability to multi-task.
• Demonstrated ability to work calmly in a fast-paced team environment.
• Willing to be adaptable & flexible in our ever-changing work environment.
• Experience with SAP or willingness to learn.

Responsibilities

• Provide support to project lead team
• Handle administrative tasks for project leads
• Read/interpret plans and drawings
• Determine pricing of products as needed
• Build submittal packets for customers
• Inform team of the status of their orders, advising them of any changes
• Coordinate effectively with transportation, planning, engineering, and sales
• Follow up on inquiries for customer issue resolution and product design; process escalations when needed
• Coordinate with different departments to resolve team's requests in an effective manner

Skills

Interpersonal skills

Communication

Multitasking

Adaptability

Teamwork

Tools

SAP

Excel

Job description

Job Summary

Job ID: 529600CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Location

This role is based out of our plant in Elgin, IL or Kenosha, WI.

Job Responsibilities

• Provide support to project lead team
• Handle administrative tasks for project leads
• Read/interpret plans and drawings
• Determine pricing of products as needed
• Build submittal packets for customers
• Inform team of the status of their orders, advising them of any changes
• Comply with company attendance standards
• Coordinate effectively with transportation, planning, engineering, and sales.
• Follow up on inquiries for customer issue resolution and product design; process escalations when needed
• Coordinate with different departments to resolve team's requests in an effective manner

Job Requirements

• 1+ years in an office environment
• Experience working in manufacturing or logistics is preferred
• Excellent interpersonal and oral/written communication
• Comfortable user of Microsoft Excel
• Detail oriented, with the ability to multi-task
• Demonstrated ability to work calmly in a fast-paced team environment
• Willing to be adaptable & flexible in our ever-changing work environment
• Experience with SAP or willingness to learn

Compensation

Base salary target range is $55,000-$65,000

Bonus opportunities

• 401k plan
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

• CRH Americas Building Products (ABP), a CRH Company, is an affirmative action and equal opportunity employer.
• EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
• AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.