Assistant Program Manager, Wilkinsburg/ Penn Hills

Familylinks; Wilkinsburg (Allegheny County); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Low to no cost medical insurance

Free Dental/Vision Insurance

Generous PTO

Paid Holidays

Tuition Reimbursement and Loan Forgive

Employer 403(b) match

Job summary

Familylinks seeks an Assistant Program Manager to lead residential programs within the Youth and Family Services division. The role supports daily operations, staff assistance, and ensures compliance with program guidelines.

The organization emphasizes community-based behavioral health, service coordination, and family-centered services in Western Pennsylvania, offering growth opportunities and a comprehensive benefits package.

Qualifications

• Bachelor's Degree in Mental Health, Social Work, or related field or Associate's Degree with 2+ years of applicable experience.
• Another combination of education and experience will be considered.
• Individuals not licensed or PCB credentialed must be able and willing to do so upon hire and obtain licensure or PCB certification.
• A valid driver's license along with access to a reliable vehicle.

Responsibilities

• Lead day-to-day operations of residential programs within Youth and Family Services.
• Provide staff oversight and support.
• Ensure program compliance with applicable regulations and funders.
• Oversee clinical processes, crisis management, and emergencies.
• Manage on-call rotation and staffing levels.
• Oversee department budgets, purchasing, and expense reconciliation.
• Travel to Familylinks offices as needed and maintain external partnerships.

Education

Bachelor's Degree in Mental Health, Social Work, or related field

Associate's Degree with 2+ years of applicable experience

Combination of education and experience

Job description

The Assistant Program Manager at Familylinks plays a pivotal role in leading residential programs within the Youth and Family Services division. Your responsibilities include supporting overseeing day-to-day operations, overseeing staff support, and ensuring program compliance.

Wage range: 52k-58k.

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

What perks does Familylinks offer?

• Opportunity for low to no cost medical insurance
• Free Dental/Vision Insurance
• Generous PTO
• Paid Holidays, Clearances, and Training
• Employee Recognition Program
• Employee Referral Program
• Tuition Reimbursement and Eligibility for Student Loan Forgiveness
• Optional 403(b) Retirement Plan w/ Employer Match
• Work in collaboration with Billing and the Program Quality and Compliance program to develop and implement behavioral/mental health Quality Assurance processes and in compliance with all Federal, State, County, and funder requirements and/or licensing.
• Maintain records to meet County, State, and Federal clinical documentation requirements including preparation for monitoring visits and corrective action plan development and execution.
• Ensure compliance with health and safety procedures and instruct staff accordingly.
• Interview, hire and evaluate staff, maintain approved staffing levels.
• Establish and maintain positive working relationships with individuals from outside agencies/organizations including meetings within the community and outreach for program growth opportunities.
• Oversee clinical process, methodology, crisis and emergencies.
• On-Call rotation responsibilities within the program.
• Responsible for the expenditure of revenues for the department/program according to established budgets.
• Oversee purchasing and expense reconciliation process.
• Bachelor's Degree in Mental Health, Social Work, or related field or Associate's Degree with 2+ years of applicable experience.
• Another combination of education and experience will be considered.
• Individuals not licensed or PCB credentialed must be able and willing to do so upon hire and obtain licensure or PCB certification.
• A valid driver's license along with access to a reliable vehicle.

Working Conditions

• Work is typically office-based with attendance at external meetings, committees and conferences required at times.
• On call responsibilities and schedule flexibility to meet program needs.
• Must be able to work and travel to the various Familylinks offices including traveling out of area.
• Ability to lift and carry up to ten (10) pounds

Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

Find other positions that you may be interested in here: https://familylinks.e3applicants.com/careers