Assistant Program Manager - ACCS

Eliot Community Human Services; Topsfield (MA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

401(k) with employer match

Wellness & Family Support

Life and accidental death insurance

Professional growth and tuition reimb.

Job summary

Eliot Community Human Services in Topsfield, MA, seeks an Assistant Program Manager for ACCS to support residential and community‑based services, supervise staff, and optimize daily operations.

You will oversee staffing, schedule development, and resource deployment while empowering adults with serious mental illness to engage in meaningful daily activities and community integration. Competitive salary and growth opportunities offered.

Qualifications

• Bachelor’s degree in Psychology or related field required.
• Experience working with adults with severe mental illness.
• Massachusetts driver's license required.

Responsibilities

• Assist in hiring, training, evaluation, and supervision of program staff.
• Participate in daily oversight and monitoring of the residential program.
• Empower consumers to exercise control over their lives and daily routines.
• Help consumers integrate into their communities and access community resources.
• Provide a safe living environment and implement crisis intervention as needed.

Skills

Staff supervision

Training & development

Crisis intervention

Community engagement

Education

Bachelor’s degree in Psychology related field

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an Assistant Program Manager to join our Adult Community Clinical Services (ACCS) division. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness. Services are person centered and are delivered by a multidisciplinary team of professionals in either residential or community based settings.

In this role you will assist in the oversight and supervision of residential programming providing guidance to program staff, developing schedules and deploying resources.

Responsibilities

• Assist in the hiring, training, evaluation, supervision of program staff
• Participate in the daily oversight and monitoring of the residential program
• Empower consumers to exercise control over their lives, including daily routines within their home and leisure activities. Includes informing consumers of choices in all areas of daily living to promote individual control to the greatest extent possible.
• Assist consumers in being fully integrated in their communities by supporting them in the use of community resources, encouraging them in establishing memberships within their communities, and reducing stigma within the community through education.
• Provide a safe living environment for consumers, implement crisis intervention as necessary.

Qualifications

• Requires a Bachelor’s degree in Psychology related field
• Experience working with adults with severe mental illness
• Valid Massachusetts drivers license

Schedule

Monday-Friday, 9am-5pm

Annual Salary: $45,000 USD - $50,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.