Assistant Program Manager

Community Resources for Justice; Winchendon (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Retirement plan with company match

Tuition assistance

Employee assistance program

Training and professional development

Job summary

Community Resources for Justice is seeking an Assistant Program Manager for our group homes in Winchendon, MA. The role involves supervising daily program functions, staff oversight, and ensuring treatment plans are followed in residential settings.

Requirements include a high school diploma or GED (associate/bachelor’s preferred), valid driver’s license, and the ability to work evenings, weekends, and holidays. Prior experience in behavioral health is a plus, and benefits are provided.

Qualifications

• High school diploma or GED required.
• Associate or Bachelor's degree in human services or related field preferred.
• Experience in behavioral health or residential settings preferred.
• Strong interpersonal and communication skills.
• Ability to remain calm and compassionate in challenging situations.
• Experience with electronic documentation and reporting.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings, weekends, holidays.

Responsibilities

• Coordinates and supervises daily programmatic functions, staff, residence upkeep, and implementation of treatment plans.
• Maintain complete and appropriate records per funding source regulations and policies.
• Oversee development and implementation of behavior plans and ISP objectives.
• Participate in training of new employees.
• Manage program funds and supervise client finances.
• Dispense medications per MAP requirements as needed.
• Ensure adequate program coverage and supervision.
• Attend meetings and conduct physical restraints when needed.
• Support a respectful, professional work environment.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Electronic documentation

Report writing

Driver's license

Flexible hours

Behavioral health experience

Residential settings experience

Education

High school diploma or GED

Associate or Bachelor's degree in human services

Job description

Support Lives, Build Futures — Assistant Program Manager Opportunity

Location: [Winchendon, MA]
Schedule: [First Shift] [40 hours per week]
Salary: The starting rate for this position is $23/hr.

CRJ’s Disabilities Services supports adults with developmental or intellectual disabilities through specialized programs in Massachusetts and New Hampshire. We offer a range of residential and day programs to support people in the places they want to live and work. We provide care tailored to the needs of individuals we serve; we don’t look to make the individuals fit into our programs.

Are you passionate about making a difference in the lives of others? Join our team as an Assistant Program Manager and help create a safe, supportive, and empowering environment for individuals with disabilities in our group homes.

What You’ll Bring:

· High school diploma or GED required, associate or bachelor’s degree in human services or related field preferred.

• Prior experience working in behavioral health or residential settings is a plus.


• Strong interpersonal and communication skills.


• Ability to remain calm and compassionate in challenging situations.


• Prior experience with electronic documenting and report writing.


• Valid driver’s license and reliable transportation.


• Ability to work flexible hours, including evenings, weekends, and holidays.

· Excellent Problem Solving and Emergency Response Skills.

What You’ll Do:

• Coordinates and supervises daily programmatic functions including supervision/oversight of staff, upkeep of the residence and implementation of all aspects of individual treatment plans.


• Ensures that complete and appropriate individual records are maintained in accordance with funding source regulations and Community Strategies policies and procedures.


• Oversee the development and implementation of behavior plans, ISP objectives and all other aspects of residential programming.


• Participate in the training of all new employees.


• Manages program funds and supervises personal finances for all clients.


• Dispenses medications per MAP requirements as needed.


• Engages in the upkeep of the residence.


• Ensures adequate program coverage and supervision.


• Ensure that duties and responsibilities are carried out in a supportive and professional manner.


• Attend appropriate meetings as directed.


• Conduct physical restraints as needed.


• Extended standing, sitting and lifting as needed.

Why Join Us?

• Supportive team environment.


• Opportunities for professional development and training.


• Meaningful work that impacts lives of others every day.

Benefits: CRJ offers eligible employees medical, dental, and vision coverage, paid time off and holidays, life and disability insurance, and a retirement plan with a company match. Additional benefits include tuition assistance, an employee assistance program, training and professional development opportunities, and voluntary benefit options.

About CRJ:

Our Mission, Your Opportunity

Community Resources for Justice (CRJ) is a nonprofit organization dedicated to changing lives and strengthening communities through direct service, advocacy, and innovation. We operate across four core service lines:

• Community Strategies (CS): Supporting adults with developmental disabilities to live independently and thrive in their communities. Providing a range of top-quality residential and non-residential programs for men and women with intellectual or developmental disabilities in Massachusetts and New Hampshire. Our programs offer individual and group treatment and are geared toward promoting independence and improving life skills. Clients also receive support with job development, on-the-job coaching, and educational opportunities.


• Reentry Services (RS): Supporting people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care. Through delivering innovative programming and collaborating with community agencies, we provide hope and support to our clients as they make safe and successful transitions into their communities.


• Crime & Justice Institute (CJI): Driving bold, transformative improvements in adult and youth justice systems by working with local, state, and national criminal justice organizations to improve public safety and the delivery of justice. The CJI team brings decades of experience developing evidence-based, data-driven policies, managing complex processes with diverse stakeholders, and driving systems-level organizational change. Our energetic staff and network of consultants come from a variety of backgrounds.


• Family Reentry (FRE): At Family Reentry, we address the often-intertwining problems of behavioral health, domestic violence, reentry, recidivism, and risks to youth by offering evidence-based interventions to provide support and effect positive change. We offer a holistic approach by working to connect clients to basic needs and offering support to create change and increase stronger coping and life skills.

Benefits: CRJ offers eligible employees medical, dental, and vision coverage, paid time off and holidays, life and disability insurance, and a retirement plan with a company match. Additional benefits include tuition assistance, an employee assistance program, training and professional development opportunities, and voluntary benefit options.

CRJ is proud to be an equal opportunity employer. We value diversity in all its forms and encourage candidates of all backgrounds, identities, and lived experiences to apply.