Assistant Program Manager

HealthFitness; Merrimack (NH); On-site; USD 27,552,000 - 33,062,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

HSA/PPO/FSA options

401(k) with employer matching

Certification reimbursement

Tuition reimbursement

Paid new parent leave

Paid Holidays and PTO

Job summary

HealthFitness is seeking an Assistant Program Manager for our Merrimack, NH locations. This full-time role (40 hrs/week) runs Monday–Friday with no weekends or holidays.

You will support daily operations, assist with budget planning, and help deliver high-quality fitness programs. The ideal candidate has an Associate degree in a related field and at least two years of experience, plus certifications in group exercise and personal training as required.

Qualifications

• Minimum required: Associate's degree in Exercise Science, Health Promotion, Kinesiology, or related discipline plus 2 years of related work experience or equivalent.
• Strong interpersonal communication and customer service skills.
• Ability to motivate others and work well in a team.

Responsibilities

• Assist in supervising staff including full/part-time, on-call, instructors and interns.
• Oversee day-to-day site operations, opening/closing, schedules, and safety protocols.
• Contribute to annual budgeting, strategic plans, and reporting.
• Provide staff training, feedback, and performance appraisals.
• Support fitness program delivery, including testing, prescriptions, and orientations.

Skills

Interpersonal communication

Customer service

Staff motivation

Organization

Prioritization

Education

Associate degree or equivalent

Job description

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.About the roleAbout the roleAssistant Program Manager – 40 hrs/week - Monday–Friday - No weekendsThe Assistant Program Manager to support operations across two locations in Merrimack, NH. This role assists with daily program oversight, staff support, and ensuring quality service delivery. This is a full-time position working Monday through Friday, with no weekends or holidays required. Ideal candidates are organized, dependable, and comfortable leading in a collaborative environment.Contributes to all management, operations, technical and administrative functions of a large onsite health and fitness program. Oversees day to day operations and routinely serves as Manager on Duty. May be the primary manager for a satellite location. Assists with development of the annual budget, strategic business plan, and various administrative duties and reporting. May also perform some staff responsibilities such as instructing group exercise classes; personal training; conducting fitness tests, exercise prescriptions, and orientations; and fitness floor coverage.Key AccountabilitiesAssists in supervising staff which includes full and parttime staff, on-call, group exercise instructors and interns. Oversee/supervise the day-to-day activities at the site which includes opening/closing, employee schedules, and ensuring proper protocols and procedures are followed to maintain the efficient operation of the facility.Contributes to the development and implementation of the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives. Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.Develops and implements individual fitness programs, health education activities, motivational programs and special events; coordinates and develops marketing and communications to maximize program engagement.Works with Program Manager to ensure all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.Assists with informal safety checks on a daily basis and performs routine safety audits on a weekly, monthly and quarterly basis in accordance with HFC guidelines. Ensures staff receives proper training in companywide and site-specific safety and accident prevention programs and procedures, emergency preparedness, and incident reporting and corrective action procedures.Manages all record and data management activities at the worksite, ensuring the proper storage, retention and confidentiality all data collected in accordance with HealthFitness requirements.Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations.Other duties as needed/assigned.Minimum RequirementsAssociate's degree in Exercise Science, Health Promotion, Kinesiology, or related discipline plus two years of related work experience OR the equivalent combination of education, certifications and experience.OSHA compliant Adult First Aid/CPR/AED from American Red Cross, American Heart Association, National Safety Council, or American Safety & Health Institute.Industry recognized Group Exercise Instructor certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA (if not current will be required within 3 months of hire)NCCA Accredited Personal Trainer certification from an Industry recognized and HealthFitness approved agency (if not current will be required withing 1 year of hire.Strong interpersonal communication and customer service skills including the ability to motivate others.Competency in the delivery of HealthFitness and site-specific programs and services.Ability to work effectively both independently and as part of team with enthusiasm, initiative, and creativity.Ability to effectively organize and prioritize work demands.Applicants must meet hiring requirements including but not limited to pre-employment drug test. The compensation range for this role is $20.00 - $24.00/hour. Additional commission opportunities for someone with an industry recognized and HealthFitness approved Personal Trainer certification. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.Brand: HealthFitnessCome join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.